NVQ Level 2 Traffic Office

NVQs are practical qualifications which assess and recognise the skills, knowledge and understanding your employees have in a work situation. This NVQ offers your employees the opportunity to demonstrate they have the skills to carry out their role to national standards. It will also broaden their knowledge of the transport and logistics industry.

Having a recognised qualification will help them in their work, and open doors to future career development.

How long will it take?

Eight units must be completed. This can be done over a period of time, which is negotiable with our trainers and assessors.

There are no written exams – our assessors will look at the evidence your employees provide to see whether they meet the requirements. Evidence could include statements from managers or records such as delivery documents.

What does the course cover?

Eight mandatory units must be completed.

Mandatory units

• Contribute to effective working relationships.
• Ensure your own actions reduce the risks to health and safety.
• Contribute to the provision of customer services.
• Plan, organise and improve your work.
• Investigate the suitability of collection or delivery points for loading and unloading.
• Routing and scheduling of loads.
• Allocate the resources for the transportation of loads.
• Quote for the transportation of loads.

Each unit is broken down into elements, which describe the tasks to be carried out.

For example, Unit 6 (Routing and scheduling of loads) covers:

• Element 6.1: Consolidate or breakdown consignments into loads.
• Element 6.2: Determine a route and schedule for the transportation of loads.

Employer Benefits:

There are many benefits for employers who have fully trained their staff, especially at NVQ level. These include:

• Increased customer satisfaction - "Right first time".
• An increase in workforce morale and motivation.

Our training is:

• Cost-effective - we will manage the project for you.
• Delivered on the job - causing minimal disruption to operations.
• Flexible - we tailor our training to meet your needs.

It also:

• Reduces your insurance premiums.
• Assist with corporate manslaughter legislation.
• Helps to standardise working practices.
• Provides evidence for Investors in People and Quality Standards.
• Offers recognition of your company's staff development plans.

Employee Benefits

As an employee, you will gain many benefits from a NVQ level qualification:

• NVQs accredit your existing skills and knowledge - they reward and recognise your efforts.
• Achieving an NVQ will help improve your self-belief and motivation.
• You will gain a nationally recognised certificate.