NVQ Level 3 in Advice and Guidance Support

Candidate work role requirements

This NVQ is for those working in an advice and guidance setting. It is designed for full or part time workers, paid and voluntary, permanent or temporary, as well as day or night workers.

Candidate entry requirements

There are no formal entry requirements for candidates undertaking this NVQ; however centres must ensure that candidates have the potential and opportunity to gain evidence for the qualification in the work place.

Age restrictions

This NVQ is not approved for the use of those who are under 16 years of age.

For funding purposes, centres are reminded that candidates should not be entered for a qualification of the same type, level and content as that of a qualification they already hold.

Legal considerations

Candidates entering the advice and guidance workforce may be legally required to undergo criminal record checks prior to taking up employment/work placement. Centres, employers and placement providers will need to liaise closely with one another to ensure that any requirements for the particular area of work are fully met. As the requirements vary between work contexts, checks should be made with the appropriate regulatory body and/or government departments if centres, employers or placement providers are uncertain of the requirements.

Progression routes

This NVQ will provide progression to higher levels of qualification. A number of the units in Level 3 Advice and Guidance Support are directly transferable into NVQ Level 4 Advice and Guidance.

Mandatory units

1. Establish communication with clients for advice and guidance
2. Support clients to make use of the service
3. Review own contribution to the service

Optional units (Choose 3)

1. Develop interactions with advice and guidance clients
2. Interact with of clients using a range of media
3. Assist advice and guidance clients to decide on a course of action
4. Prepare clients through advice and guidance for the implementation of a course of action
5. Assist clients through advice and guidance to review their achievement of a course of action9
6. Negotiate on behalf of advice and guidance clients
7. Liaise with other services
8. Enable advice and guidance clients to access referral opportunities
9. Provide and maintain information materials for use in the service
10. Facilitate learning in groups
11. Ensure your own actions reduce risks to health and safety
12. Ensure your actions contribute to a positive and safe working environment
13. Enable learning through demonstrations and instruction

Length of programme: Approx 9months

Awarding Body: City & Guilds