NVQ Level 5 Leadership and Management for Care Services Award

NVQ Level Leadership and Management for Care Services Award

Background

This qualification accredits the skills of candidates who are leaders and managers of care services.

Benefits of this NVQ

The National Occupational Standards provide the way towards an improved understanding of the role of leader and manager of care services.

The results of the training and the qualification will be seen in:

• Improved organisational image
• Increased motivation
• Raised standards
• Recognition of personal competence
• Nationally recognised qualifications

Summary achievements for award

• 4 mandatory awards
• 4 optional units
• The qualification will be assessed in a holistic manner and the majority of evidence must be generated by the candidate from normal work based activities
• Direct observation by an assessor is required as the primary source of evidence for the qualification

Mandatory Units

• Manage and develop yourself and your workforce within care services
• Lead and manage provision of care services that respects, protects and promotes the rights and responsibilities of people
• Develop and maintain systems, procedures and practice of care services to manage risks and comply with health and safety requirements
• Develop and maintain systems, procedures and practice of care services to manage risks and comply with health and safety requirements
• Lead and manage effective communication that promotes positive outcomes for people within care services

Optional units - Group A

• Facilitate and manage change within care services
• Actively engage in safe selection and recruitment of workers
• Manage a dispersed workforce
• Allocate and monitor quality of work

Optional units - Group B

• Lead and manage a care service that promotes well being
• Manage a provision that deals effectively with transition and life changing events
• Manage provision that supports parents, families and carers
• Management effective systems and procedures
• Manage care services that support children and young people
• Manage group living in care services
• Manage care services that promotes positive behaviour

Optional Unit Group C - Develop risk management plans
Optional units - Group D

• Manage service that works with networks, communities and other professional organisations
• Manages workers based in multi-disciplinary teams
• Manage inter-professional teams

Optional units - Group E

• Implement performance measurement systems
• Monitor quality systems
• Manage a service that promotes opportunity, identifies constraints and manages risk
• Plan to meet current and future demands of the service
• Provide a strategic contribution
• Develop, implement and review business plans
• Manage finance
• Manage complaints and response procedures
• Ensure all policies and procedures are adhered to
• Market, cost and contract to ensure viability of service

Optional units - Group F

• Manage a project
• Manage a programme of complementary projects

About NVQ Training and Consultancy Services

• NVQ Training supports all learners having analysed their preferred learning style
• Our learner induction is delivered to the highest of standards; it can be delivered in a group or individually depending on the needs of the learner
• Carefully planned support sessions ensure the best use of everybody’s time
• Frequency of support – aim to support every 3 weeks with constant support via email and phone
• Progress updates – after every visit to the learner’s manager
• Quality review – Once on programme we undertake customer satisfaction and learner reviews to ensure progression towards the award