NVQ Level Two Certificate in Team Leading

Mandatory Units:

• Managing personal development
• Develop working relationships with colleagues
• Communicate information and knowledge

Optional Units:

• Set objectives and provide support for team members
• Plan, allocate and monitor work of a team
• Manage or support equality of opportunity, diversity and inclusion
• Support team members to identify develop and implement new ideas
• Manage conflict in a team
• Lead and manage meetings
• Participate in meetings
• Make effective decisions
• Manage knowledge in own area of responsibility
• Procure supplies
• Manage customer service in own area of responsibility

The course is assessed through observations, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence. You will be provided with the course materials.

• Quality Focused quality is at the heart of all we do, we are all accountable for performance and results.
• Ambitious achieving success for our learners, staff, businesses and communities.
• Enterprising innovative and responsive, encouraging new ideas to generate developments, income and efficiencies in our operations.
• Resilient embracing change and being determined to succeed.
• Respectful to each other, advancing equality of opportunities and promoting diversity
• Caring safeguarding young people and vulnerable adults, providing a safe, inclusive and considerate environment for all members of the college community.