NVQ Management Level 4

This programme is designed to reflect contemporary management theory and practice. It will enable you to formally recognise your performance in the workplace and assess your knowledge and understanding of the key areas of management. The programme will improve your management and leadership skills and increase your contribution to the business.
Candidates are expected to complete 5 mandatory and 3 optional units.

Weekly day release is NOT required, rather a half day monthly workshop and a 1 or 2 hour monthly visit to the candidate by the Assessor, along with the candidate gathering required evidence through normal workplace activities.

Mandatory Units

 Develop and implement operational plans for your area of responsibility.
 Encourage innovation in your area of responsibility.
 Develop productive working relationships with colleagues and stakeholders.
 Ensure health and safety requirements are met in your area of responsibility.
 Manage business processes.

Optional Units

 Manage your own resources and professional development.
 Develop your personal networks.
 Provide leadership in your area of responsibility.
 Ensure compliance with legal, regulatory, ethical and social requirements.
 Promote equality of opportunity and diversity in your area of responsibility.
 Lead change.
 Plan change.
 Implement change.
 Recruit, select and keep colleagues.
 Allocate and monitor the progress and quality of work in your area of responsibility.
 Provide learning opportunities for colleagues.
 Manage finance for your area of responsibility.
 Manage a project.
 Manage a programme of complementary projects.
 Work with others to improve customer service.
 Build your organisation’s understanding of its market and customers.
 Manage the achievement of customer satisfaction.