OCR 03448 NVQ 2 Contact Centre Operations
NVQ
In Stratford-Upon-Avon
Description
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Type
NVQ
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Location
Stratford-upon-avon
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Duration
12 Months
This NVQ is aimed at experienced operatives looking to progress to a team leader position working in a contact centre or in the contact centre department of a company in other business areas.
Important information
Government funding available
Facilities
Location
Start date
Start date
Reviews
Course programme
OCR 03448 NVQ 2 Contact Centre Operations
About the Course
Subject
Business
Course Code
ES03PY000T01
Study Mode
Part-time
Introduction This NVQ is aimed at experienced operatives looking to progress to a team leader position working in a contact centre or in the contact centre department of a company in other business areas.
Duration 6 - 12 months
Venue SBS Cygnet Court
Fees POA
OCR 03448 NVQ 2 Contact Centre Operations