OCR 03448 NVQ 2 Contact Centre Operations

NVQ

In Stratford-Upon-Avon

Price on request

Description

  • Type

    NVQ

  • Location

    Stratford-upon-avon

  • Duration

    12 Months

This NVQ is aimed at experienced operatives looking to progress to a team leader position working in a contact centre or in the contact centre department of a company in other business areas.

Important information

Government funding available

Facilities

Location

Start date

Stratford-Upon-Avon (Warwickshire)
See map
The Willows North, Alcester Road, CV37 9QR

Start date

On request

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Course programme


OCR 03448 NVQ 2 Contact Centre Operations

About the Course
Subject
Business
Course Code
ES03PY000T01
Study Mode
Part-time

Introduction This NVQ is aimed at experienced operatives looking to progress to a team leader position working in a contact centre or in the contact centre department of a company in other business areas.

Duration 6 - 12 months

Venue SBS Cygnet Court

Fees POA

OCR 03448 NVQ 2 Contact Centre Operations

Price on request