Office Management Level 3

Student Profile

This programme is designed for people who have (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties

Aims

The aims of this course are to;

• Recognise how to manage effectively the office environment, technology and office staff
• Apply good practice in recruiting, monitoring and training staff within the employment law framework
• Practice essential skills in managing your own responsibilities
• Adopt good practice in managing the customer interface through a range of communications skills

Course Content

• Unit 1 Introduction
• Unit 2 The Office Manager’s Responsibilities to the Office
• Unit 3 The Office Manager’s Responsibilities to the Staff
• Unit 4 The Office Manager’s Own Responsibilities
• Unit 5 The Office Manager’s Responsibilities to Customers and Clients

For a full description of the syllabus please download the full details at the top of the page

Study Method

The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of enrolment.

Course Duration

Students may register at any time and have a full year to complete their studies. The course will take around 120 hours of study to complete

Assessment

Each element is followed by a written assignment, which is submitted and then marked by your tutor. There is no external examination required.