-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Distance and online learning Customer Care courses
- Short course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover delegates personal experience of poor service and to make sure... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
... in an effective and beneficial manner. Key topics include; the process of listening to, questioning and confirming customers’ needs, the fundamentals of creating customer-focused environments , development of a customer service strategy , techniques for building long-term customer relations, techniques... Learn about: Customer Service Skills, Customer care operatives, Service Operations...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... in your own time and at your own pace, with the help and support of your own personally-assigned tutor! In the business world, the quality of the Customer Service and organisation provides can determine whether it succeeds or fails. The modern consumer is showing growing preference to brands that focus... Learn about: Quality Training, Customer Manager, Customer relationship...
- Course
- Online
- Different dates available
... field. Customer service is the key to success in any business. It is widely acknowledged that customer service can make or break the success of a business. If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects... Learn about: Customer Service Providers, Customer database, Service Management...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...It is necessary for businesses to develop their customer services to continuously please their current customers. Providing effective customer service is possible through understanding consumer motivation which this course can provide you. This Professional Diploma in Customer Service... Learn about: Customer Care, Customer Service, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...Good customer service is key to brand loyalty, and understanding what your customers want is crucial to delivering an excellent service. In this Customer Service Basic Video Course , you will gain the essential skills needed to become a successful customer service assistant and keep your customers... Learn about: Customer Care, Customer Relationships, Great Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...qualifications required for enrolment on this course. It is available to all students of all academic backgrounds. On receiving your request an academic... Learn about: Team Training, Customer Care, Financial Training...
-
I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
← | →
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... the organisation you work for. You’ll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business, and in most cases will be: * helping to develop and implement customer service... Learn about: Customer Service, Service Excellence, Customer Care...
... the organisation you work for. You’ll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business, and in most cases will be: * helping to develop and implement customer service... Learn about: Customer Service, Service Excellence, Customer Care...
-
I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
← | →
-
Good
← | →
-
Very helpful ????
← | →
-
I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
← | →
- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Medical terminology, Customer Service Skills, Customer Care...
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Medical terminology, Customer Service Skills, Customer Care...
-
Good
← | → see all
-
Very helpful ????
← | → see all
-
I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
← | → see all
-
I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
← | →
- Vocational qualification
- Distance Learning
- Different dates available
- 5 Days
- Personal tutor
- Online campus
- Examinations- physical attendance required
- Support service
...day – you will have clients booked in to carry out all practical skills and build up confidence and knowledge in subject area. All courses are accredited... Learn about: Relaxing holistic treatment, Customer Care, Massage Therapy...
...day – you will have clients booked in to carry out all practical skills and build up confidence and knowledge in subject area. All courses are accredited... Learn about: Relaxing holistic treatment, Customer Care, Massage Therapy...
-
I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
← | →
- Short course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are constantly... Learn about: Customer Care...
- Course
- Online
- Beginner
- Different dates available
... knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer service, dealing with difficult... Learn about: Customer Service Skills, Service level management, Customer Manager...
- Course
- Distance Learning
- Advanced
- January
- Online campus
...The Income Statement The Balance Sheet Unit 4 - Building a Marketing Plan and Sales Strategy Introduction to Marketing Consumer and Market Analysis Analyzing... Learn about: Market & Customers, Financial Training, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Communication Training, Customer Care, Negotiation techniques...
- Course
- Distance Learning
...In the excitement of a new deal, don’t forget loyal and long-term customers.All of our trainers are experts in their field. Your training will be second to none... Learn about: Customer Care...
- Training
- Online
- Beginner
- Different dates available
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer satisfaction, Customer relationship, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
... demand for individuals proficient in customer service and satisfaction, skills that are often scarce, we have developed a comprehensive course. This initiative aims to empower human resources with exceptional customer support capabilities and furnish business owners/managers with essential knowledge... Learn about: Customer satisfaction, Customer Care, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Support service
- Online campus
- Virtual classes
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Customer Retention Strategy, Customer database, Customs and Excise...
- Course
- Distance Learning
- Advanced
- January
- Online campus
..., or takes their business to a competitor. Successful retail managers are those who understand the importance of not just meeting, but exceeding the expectations of every customer. By mastering the art of effective retail management, you immediately gain access to a rich and diverse pool of career... Learn about: Logistics strategy, Customer Care, Retail Management...
- Course
- Online
...that determine first impressions in a face-to-face meeting The importance of courtesy Why first impressions are about more than just words Why rapport... Learn about: Customer Care...
-
The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
← | →
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair extension, Hair hygiene, Client prospecting...
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair extension, Hair hygiene, Client prospecting...
-
The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
← | →
- NVQ
- Online
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Customer Service, Customer Care, Functional skills...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you