Online Customer Management courses

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  • Customer Management
  • Online / Distance
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SUBJECT AREA
COURSE TYPE
  • All 104
  • Course 88
  • Short course 9
  • Further Education 4
  • Training 1
  • Higher Education 1
STARTING
  • In 30 days 65
  • In 3 months 65
  • In 6 months 65
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  • In 1 year 65
  • In over a year 65
LEVEL
  • All levels 17
  • Beginner 10
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DURATION
  • Hours 9
  • Days 2
  • Weeks 12
  • 3 months 4
  • 6 months 0
  • 9 months 0
  • Year(s) 11
CHARACTERISTICS
  • Intensive 4
  • Practical course / Workshop 9
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1 - 20 of 103 results
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

... will:Understand excellent service and why it is importantIdentify what customers wantDevise a plan for service excellenceDeliver a service excellence projectMonitor and assess the effectiveness of the planMaintain service excellence in your organisationExplore the role of customer service in creating great... Learn about: Quality Training, Skills and Training, Customer Service...

  • Vocational qualification
  • Online
  • 50 hours of class
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£3,249
+ VAT
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer relationship, Customer Service, IT Management...

  • Course
  • Online
  • Flexible
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Price on request
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Communication Training, Customer Service Skills, Customer Service...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Communication Training, Certificate in Customer Service (Level 3), Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
VAT inc.
Global Edulink
Diploma in Customer Service – Online - Online
2 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Customer Service, Customer Service Skills, Customer Care...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£300 £19
VAT inc.
Oxbridge Home Learning

...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Customer Care, Skills and Training, Customer Service...

  • Vocational qualification
  • Online
  • 50 hours of class
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£3,249
+ VAT

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer relationship, Customer Relationship Management, IT Management...

  • Course
  • Online
  • Flexible
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Free
Ed-next
Customer Service

... focus on what is best for the customer... Learn about: Customer relationship, Influencing Skills, Effective Communication...

  • Course
  • Online
  • 4 Weeks
  • Flexible
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£21
VAT exempt
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer satisfaction, Service Charter, Customer Expectations...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Open Study College

... critical areas such as handling incoming calls and complaints and speaking with customers in an understanding manner. You will also learn how to promote your company's products and create and maintain a customer service culture. Open Study College's courses are conveniently designed for home study... Learn about: Value for Money, Shared Values, Putting the Customer First...

  • Course
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£369
VAT inc.
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer Care, Quality Training, Sales Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
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Brentwood Open Learning College
Customer Services Course (Level 2) - Online Brentwood Open Learning College

...This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Service Skills, Customer Service, Customer Services Course...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£360 £79
VAT inc.
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

.... The online Customer Service Diploma will guide you through all aspects of customer service from serving them face-to-face through to telephone and internet customer service. The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify... Learn about: Customer Relationship Management, Customer Manager, Customer Service...

  • Course
  • Beginner
  • Online
  • Online campus
  • Support service
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Special Emagister price

£299 £19
Courses For Success

...Techniques to Ensure 100% Customer Satisfaction Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Price on request
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£150 £19
VAT inc.
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Stress Management, Customer Service Skills, Social Intelligence...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£399 £39
VAT inc.
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Customer Service Techniques, Handling Customer Complains, Telephone Courtesy...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Ed-next
Business Management

...Being able to understand a customer’s needs and being able to fulfill those needs effectively is a strategic advantage for organizations. Before excellent customer service can be delivered, one must understand basic elements and terms relating to customer service as well as proper ways methods... Learn about: Basic IT training, Customer Care, Sales Strategy...

  • Course
  • Online
  • 1 Year
  • Flexible
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£576
VAT exempt
North West Regional College

...• Essential Skills in Communication, Application of Number • Personal and social development (QCF) • Employability skills (QCF) • Professional & technical skills (QCF)...

  • Course
  • Online
  • Flexible
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Price on request

... in the areas of computer skills, business communications, and best customer service practices... Learn about: Customer Service...

  • Course
  • Online
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Free
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service, Sales Training, Skills and Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request