Online Customer Management courses

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  • Customer Management
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  • £3,000
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SUBJECT AREA
  • Sales and Marketing 1171
  • Marketing 758
  • Internet Marketing 280
  • Customer Management 128
  • Marketing Operations 124
  • Other Marketing 108
  • Strategic Marketing 89
  • Market Analysis 29
COURSE TYPE
  • All 129
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STARTING
  • In 30 days 85
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  • In 1 year 85
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LEVEL
  • All levels 25
  • Beginner 14
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DURATION
  • Hours 9
  • Days 3
  • Weeks 12
  • 3 months 6
  • 6 months 1
  • 9 months 0
  • Year(s) 14
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 10
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1 - 20 of 128 results
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Open Study College
Customer service level 3 - Online course
10.0 1 opinion
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Putting Things Right, Customers first, Value for Money...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
7.5 2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Assurance, Quality Evaluation, Skills and Training...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Customer Care, Service Management, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Rapid Skillz

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Relationships, Customer satisfaction, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Virtual classes
  • Support service
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£85
New Skills Academy
Express online course

Learn what your customer wants!

... time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around... Learn about: Customer Relationship Management, Body Language, Management Planning...

  • Course
  • Online
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£19
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Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Time management, Customer Service Skills, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£449 £45
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
10.0 1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Service, Customer Service Skills, Customer Manager Course...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£395 £89
Oplex careers
- 0.00% Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Express online course

The best for your clients!

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£300 £19

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Expectations, Customer Service Management, Customer Service...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Oxbridge Home Learning

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer Service Skills, Customer Service, Telephone answering...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
John Academy

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills...

  • Course
  • Online
  • Flexible
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£10
Abertay International Training Ltd
Customer Service - Online course Abertay International Training Ltd

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Satisfaction levels, Customer Service, Handling Complaints...

  • Course
  • Beginner
  • Online
  • Flexible
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£10
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer Service, Quality Training, Customer satisfaction...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer relationship, IT Management, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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Free
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Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone Etiquette, Communication Skills, Team Training...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£295 £30
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
10.0 1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Manager, Customer satisfaction, Customer Manager Course...

  • Course
  • Intermediate
  • Online
  • Flexible
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£560 £99
VAT inc.
Oplex careers
- 0.00% Retail Customer Service Course - Level 3 - Accredited - Online
9.0 1 opinion
Oplex careers
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer satisfaction, Customer Service Skills, Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£150 £19
Staff Training Solutions
Customer Service Course - Online Staff Training Solutions

...customer service Course is suitable for anyone interested to enhance their knowledge and skills in customer service. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working in customer service roles are often... Learn about: Service Management, Customer Service, Customer Service Skills...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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£360 £49
Oxford Home Study College

...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Service, Customer Manager...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£340
UNICARE SUPPORT SERVICES LTD
Effective Customer Care - Online course UNICARE SUPPORT SERVICES LTD

...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Recognising Customers, Customer Care, Providing Information...

  • Course
  • Online
  • Flexible
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£49
John Academy
Express online course

Improve your customer service skills!

... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service, Customer Service Skills...

  • Course
  • Online
  • Flexible
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£17
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Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Time management, Sales Manager, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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£399 £39
+ VAT