246

Online Customer Management courses

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Accredited Course

... strategy. Develop the ability and skills to maintain excellent customer service. Upon completion of this course, you will be able to integrate what you have learned into your organization resulting in excellent customer service... Learn about: Maintain Service Excellence, Customer Manager, Plan Service Excellence... More


£250
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  • Course
  • Online
  • Different dates available
  • 6 Months
  • Support service
  • Delivery of study materials
5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Customer Relationship Management, Customer Needs, Team Training... More


£300 £199
VAT exempt
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  • Training
  • Online
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Communication Skills, Social Skills, Communication Training... More


£25
+ VAT
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EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
5.0 1 opinion
Open Study College
  • A Level
  • Online
  • Different dates available

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Getting feedback, Value for Money, Customers first... More


Price on request
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  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer Relationship Management, Customer Manager, Customer Service Skills... More

Special Emagister price

£360 £34
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  • Course
  • Online
Express online course

Learn what your customer wants!

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction... Learn about: Management Planning, Body Language, Customer relationship... More

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£99 £19
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  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer relationship, Relationship Marketing, Relationship Building... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available
  • Virtual classes
  • Support service

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Needs, Strategic thinking, Customer Service Skills... More


£87
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Express online course

The best for your clients!

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Customer Service, Controlling Change, Supplier Control... More


£295
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Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone Etiquette, Customer Service Techniques, Customer Service... More

Special Emagister price

£295 £30
+ VAT
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  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills... More

d h m s

£163 £10
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Certificate in Customer Service (Level 3), Customer Care, Difficult People... More

Special Emagister price

£395 £89
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  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer legal rights, Customer Needs, Customer Expectations... More


£59
VAT inc.
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  • Course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your career!

...). Courses include: Communication Complaints Handling Conflict Resolution Customer Service Giving & Receiving Feedback Managing Conflict... Learn about: Understand your role, Giving & Receiving Feedback, Performance Management... More

d h m s
Special Emagister price

£216 £49
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  • Course
  • Online

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management... More


Free
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  • Course
  • Distance Learning

... sales operation and their clients. The course is particularly relevant for people who are the key internal contacts for major customers... Learn about: Customer Relationship Management, Customer Retention, Relationship Marketing... More


Price on request
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  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer satisfaction, Customer Relationship Management, Customer Service Focused Organisation... More

Special Emagister price

£180 £11
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Support service
  • Online campus
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care, Customer Service Skills... More

d h m s
Special Emagister price

£150 £19
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EMAGISTER CUM LAUDE
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer Service Skills, Telephone answering, Handling problems... More


£295
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EMAGISTER CUM LAUDE
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Global Edulink
Diploma in Customer Service – Online - Online
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Team Building, Team Training, Time management... More

Special Emagister price

£449 £45
+ VAT
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  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service Skills, Customer Service... More

d h m s

£299 £17
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Public Relations, Customer Service Skills, Customer satisfaction... More

Special Emagister price

£560 £99
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