Online Customer Management courses

YOUR CURRENT SELECTION
  • Customer Management
  • Online / Distance
METHOD AND LOCATION
PRICE
  • £500
  • £200
  • £100 or less
SUBJECT AREA
COURSE TYPE
  • All 107
  • Course 91
  • Short course 9
  • Further Education 4
  • Training 1
  • Higher Education 1
STARTING
  • In 30 days 68
  • In 3 months 68
  • In 6 months 68
  • In 9 months 68
  • In 1 year 68
  • In over a year 68
LEVEL
  • All levels 20
  • Beginner 11
  • Intermediate 9
DURATION
  • Hours 9
  • Days 3
  • Weeks 13
  • 3 months 5
  • 6 months 0
  • 9 months 0
  • Year(s) 11
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 9
-- Select --
1 - 20 of 106 results
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Customer Service, Quality Training, Service Management...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
Add to comparator
More

£225
VAT exempt
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

... will:Understand excellent service and why it is importantIdentify what customers wantDevise a plan for service excellenceDeliver a service excellence projectMonitor and assess the effectiveness of the planMaintain service excellence in your organisationExplore the role of customer service in creating great... Learn about: Customer Service, Quality Training, Skills and Training...

  • Vocational qualification
  • Online
  • 50 hours of class
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
Add to comparator
More

£295
Open Study College

... critical areas such as handling incoming calls and complaints and speaking with customers in an understanding manner. You will also learn how to promote your company's products and create and maintain a customer service culture. Open Study College's courses are conveniently designed for home study... Learn about: Putting the Customer First, Value for Money, Customer Service...

  • Course
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
Add to comparator
More

£369
VAT inc.
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: IT Management, Customer Service, Customer Relationship Management...

  • Course
  • Online
  • Flexible
Add to comparator
More

Price on request
Global Edulink
Diploma in Customer Service – Online - Online
2 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Team Building, Customer Service Skills, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
Add to comparator
More
Special Emagister price

£449 £45
+ VAT

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
Add to comparator
More

Free
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Service Skills, Certificate in Customer Service (Level 3), Customer Manager Course...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
Add to comparator
More
Special Emagister price

£395 £89
VAT inc.
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Add to comparator
More
Special Emagister price

£300 £19
VAT inc.
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer legal rights, Service Charter, Customer Service...

  • Short course
  • Beginner
  • Online
  • Flexible
Add to comparator
More

£59
VAT inc.

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer Relationship Management, Customer relationship, IT Management...

  • Course
  • Online
  • Flexible
Add to comparator
More

Free
Oxbridge Home Learning

...Exceptional customer service does not just happen; it must be planned for and delivered by staff at all levels, in all disciplines and in every area of the organisation working together as a team. Customer service is the provision of service to customers before, during and after a purchase... Learn about: Customer Care, Customer Service, Skills and Training...

  • Vocational qualification
  • Online
  • 50 hours of class
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
Add to comparator
More

£295
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Quality Training, Customer Care, Sales Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
Add to comparator
More

Price on request
Courses For Success

...Techniques to Ensure 100% Customer Satisfaction Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
Add to comparator
More

Price on request
Ed-next
Customer Service

... focus on what is best for the customer... Learn about: Delegating Skills, Customer relationship, Communication Skills...

  • Course
  • Online
  • 4 Weeks
  • Flexible
Add to comparator
More

£21
VAT exempt
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Customer Service, Hotel manager, Social Intelligence...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
Add to comparator
More
Special Emagister price

£399 £39
+ VAT
1 Training
Diploma in Customer Service

... can develop its customer service to the highest level... Learn about: Social Intelligence, Customer Service, Stress Management...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Online campus
Add to comparator
More
Special Emagister price

£130 £19
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer satisfaction, Diploma in Customer Service (Level 4), Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • Flexible
Add to comparator
More
Special Emagister price

£560 £99
VAT inc.
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Add to comparator
More
Special Emagister price

£150 £19
VAT inc.
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone techniques, Telephone Etiquette, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
Add to comparator
More
Special Emagister price

£295 £30
+ VAT
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

.... The online Customer Service Diploma will guide you through all aspects of customer service from serving them face-to-face through to telephone and internet customer service. The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify... Learn about: Customer Service, Body Language, Communication Training...

  • Course
  • Beginner
  • Online
  • Online campus
  • Support service
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
Add to comparator
More
Special Emagister price

£299 £19

... in the areas of computer skills, business communications, and best customer service practices... Learn about: Customer Service...

  • Course
  • Online
Add to comparator
More

Free
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service, Sales Training, Skills and Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
Add to comparator
More

Price on request
Courses For Success

...The Diploma of Customer Contact reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.. Course Delivery This course is delivered... Learn about: IT Management, Customer Service, Team Training...

  • Course
  • Online
  • Flexible
Add to comparator
More

Price on request