Online Customer Management courses

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  • Customer Management
  • Online / Distance
METHOD AND LOCATION
PRICE
  • £1,000
  • £500
  • £200
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SUBJECT AREA
COURSE TYPE
  • All 111
  • Course 94
  • Short course 9
  • Further Education 5
  • Training 1
  • Higher Education 1
STARTING
  • In 30 days 75
  • In 3 months 75
  • In 6 months 75
  • In 9 months 75
  • In 1 year 75
  • In over a year 75
LEVEL
  • All levels 22
  • Beginner 12
  • Intermediate 10
DURATION
  • Hours 9
  • Days 3
  • Weeks 12
  • 3 months 5
  • 6 months 3
  • 9 months 0
  • Year(s) 11
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 9
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1 - 20 of 110 results
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Value for Money, Environment right, Purchase easily and quickly...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Price on request
OfCourse

... you turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Special Emagister price

£49 £24
Nobleprog (uk) Limited

... in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies. Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely... Learn about: Customer Care, Customer Service, Communication Training...

  • Course
  • Online
  • Flexible
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£3,000
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Customer Care, Service Management, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer Service, Customer Relationship Management, Customer relationship...

  • Course
  • Online
  • Flexible
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£21
+ VAT
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Global Edulink
Customer Service Training – Online - Online
1 opinion
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Customer Service, Team Training, Telephone Courtesy...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Supplier Control, Quality Training, Quality Techniques...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Manager, Communication Training, Difficult People...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£300 £19

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer Relationship Management, Customer relationship, IT Management...

  • Course
  • Online
  • Flexible
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Free

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Abertay International Training Ltd
Customer Service - Online course Abertay International Training Ltd

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Customer Service, Satisfaction levels...

  • Course
  • Beginner
  • Online
  • Flexible
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£10
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Quality Training, Customer satisfaction, Sales Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Expectations, Customer Service, Customer Manager...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Ed-next
Business Management

...Being able to understand a customer’s needs and being able to fulfill those needs effectively is a strategic advantage for organizations. Before excellent customer service can be delivered, one must understand basic elements and terms relating to customer service as well as proper ways methods... Learn about: Communication Training, Persuasion Skills, Customer Service...

  • Course
  • Online
  • 1 Year
  • Flexible
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£611
VAT exempt
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Global Edulink
Diploma in Customer Service – Online - Online
11 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Customer Care, Stress Management, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
Oxbridge Home Learning

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Handling problems, Customer relationship, Customer Service Skills...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Communication Training, Public Relations, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Care, Customer Service, Customer Service Skills...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£150 £19
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Team Training, Customer Service Skills, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£399 £39
+ VAT
1 Training
Diploma in Customer Service

... can develop its customer service to the highest level... Learn about: Stress Management, Social Intelligence, Team Training...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£130 £19
+ VAT
Abertay International Training Ltd

...This qualification aims to provide you with the skills and knowledge required to successfully work in a customer service role by developing... Learn about: Deliver customer service, Employer organisations, Principles of customer service...

  • Course
  • Intermediate
  • Online
  • Flexible
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£50
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service Skills, Skills and Training, Customer Service...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request