Online Customer Management courses

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  • Customer Management
  • Online / Distance
METHOD AND LOCATION
PRICE
  • £1,000
  • £500
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SUBJECT AREA
COURSE TYPE
  • All 126
  • Course 108
  • Short course 9
  • Further Education 5
  • Training 2
  • Higher Education 1
STARTING
  • In 30 days 82
  • In 3 months 82
  • In 6 months 82
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  • In 1 year 82
  • In over a year 82
LEVEL
  • All levels 23
  • Beginner 12
  • Intermediate 11
DURATION
  • Hours 9
  • Days 3
  • Weeks 12
  • 3 months 5
  • 6 months 2
  • 9 months 0
  • Year(s) 13
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 10
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1 - 20 of 125 results
Nobleprog (uk) Limited

... in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies. Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely... Learn about: Effective Communication, Communication Training, Verbal Communication...

  • Course
  • Online
  • Flexible
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£3,000
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Service Management, Customer Service, Team Training...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
10.0 1 opinion
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Environment right, Getting feedback, Value for Money...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
Rapid Skillz

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Needs, Customer satisfaction, Strategic thinking...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Virtual classes
  • Support service
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£90
New Skills Academy
Express online course

Learn what your customer wants!

... time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around... Learn about: Customer relationship, Body Language, Customer Relationship Management...

  • Course
  • Online
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£19
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
7.5 2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Techniques, Quality Training, Service Excellence...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone Courtesy, Telephone Etiquette, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£295 £30
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
10.0 1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Difficult People, Communication Training, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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£395 £89
Oplex careers
- 0.00% Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Express online course

The best for your clients!

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£300 £19

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer Management, Customer-Centered Companies...

  • Course
  • Online
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Free
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Needs, Customer Service Management, Customer legal rights...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
John Academy

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...

  • Course
  • Online
  • Flexible
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£10
Abertay International Training Ltd
Customer Service - Online course Abertay International Training Ltd

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Manage customer, Customer Service, Handling Complaints...

  • Course
  • Beginner
  • Online
  • Flexible
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£10
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer Care, Quality Training, Customer Service...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer relationship, IT Management, Customer Relationship Management...

  • Course
  • Online
  • Flexible
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Free
Oxbridge Home Learning

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer relationship, Controlling Anger, Telephone answering...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Telephone Skills, Customer Care, Customer Service...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£449 £45
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
10.0 1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Manager Course, Public Relations, Customer satisfaction...

  • Course
  • Intermediate
  • Online
  • Flexible
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£560 £99
VAT inc.
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
9.0 1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Communication Skills, Customer satisfaction, Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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£150 £19
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Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Call Centre, Stress Management, Customer Service Skills...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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£399 £39
+ VAT
1 Training
Diploma in Customer Service

... can develop its customer service to the highest level... Learn about: Customer Service, Team Training, Telephone Etiquette...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Online campus
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£49 £24
John Academy
Express online course

Improve your customer service skills!

... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service Skills, Customer Service...

  • Course
  • Online
  • Flexible
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£17
HL Services

...). Courses include: Communication Complaints Handling Conflict Resolution Customer Service Giving & Receiving Feedback Managing Conflict... Learn about: Managing Conflict, Conflict Resolution, Customer Service...

  • Course
  • Online
  • 12 Months
  • Flexible
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£216 £49