Online Customer Management courses

YOUR CURRENT SELECTION
  • Customer Management
  • Online / Distance
METHOD AND LOCATION
PRICE
  • £500
  • £200
  • £100 or less
SUBJECT AREA
COURSE TYPE
  • All 121
  • Course 102
  • Short course 9
  • Further Education 6
  • Training 2
  • Higher Education 1
STARTING
  • In 30 days 77
  • In 3 months 77
  • In 6 months 77
  • In 9 months 77
  • In 1 year 77
  • In over a year 77
LEVEL
  • All levels 23
  • Beginner 13
  • Intermediate 10
DURATION
  • Hours 9
  • Days 3
  • Weeks 12
  • 3 months 5
  • 6 months 2
  • 9 months 0
  • Year(s) 11
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 10
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1 - 20 of 120 results
OfCourse

... you turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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£49 £24
Nobleprog (uk) Limited

... in the market. This course focuses on strategies and skills for building lifelong customer relationships by developing valuable and effective customer-care strategies. Satisfied customers may, through conversations and story-telling, become voluntary ambassadors for your company and are highly likely... Learn about: Effective Communication, Body Language, Self assessment...

  • Course
  • Online
  • Flexible
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£3,000
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Service Management, Team Training, Customer Needs...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
10.0 1 opinion
Open Study College

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Purchase easily and quickly, Value for Money, Putting Things Right...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Price on request
New Skills Academy
Express online course

Learn what your customer wants!

... time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around... Learn about: Customer relationship, Customer Relationship Management...

  • Course
  • Online
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£19
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
7.5 2 opinions
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Quality Evaluation, Quality Techniques, Service Excellence...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Customer Service Training – Online - Online
10.0 2 opinions
Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone Courtesy, Customer Service Techniques, Handling Customer Complains...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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£295 £30
+ VAT
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
10.0 1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Manager Course, Communication Skills, Certificate in Customer Service (Level 3)...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
8.3 3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£300 £19

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Service Management, Service Management, Customer Expectations...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer satisfaction, Customer Service, Customer Care...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Abertay International Training Ltd
Customer Service - Online course Abertay International Training Ltd

...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques... Learn about: Behaviour styles, Manage customer, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
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£10

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer relationship, Customer Relationship Management, IT Management...

  • Course
  • Online
  • Flexible
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Free
New Skills Academy
- 0.00% Customer Service Diploma LEVEL 3 - CPD Accredited - Online course
9.0 1 opinion
New Skills Academy
Express online course

Give the service your customers deserve!

.... The online Customer Service Diploma will guide you through all aspects of customer service from serving them face-to-face through to telephone and internet customer service. The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify... Learn about: Customer relationship, Customer Relationship Management, Customer Service...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
  • Support service
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Special Emagister price

£299 £19
Oxbridge Home Learning

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer Service Skills, Skills and Training, Telephone answering...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
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Global Edulink
Diploma in Customer Service – Online - Online
9.1 11 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Team Building, Time management, Communication Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
10.0 1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer Service Skills, Customer Manager Course, Public Relations...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
9.0 1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Communication Skills, Customer Care...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£150 £19
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Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Social Intelligence, Call Centre, Telephone Technique...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£399 £39
+ VAT
1 Training
Diploma in Customer Service

... can develop its customer service to the highest level... Learn about: Customer Service, Customer Relations Advisor, Customer Awareness...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£130 £19
+ VAT
Spearhead Training
Online course - Learning when you need it

...Learn how to handle a customer complaint professionally and effectively with this online course. Builds both your confidence and your skills to handle all types of complaint - whether made in person, by telephone or by email. Learn at your own pace and at a time to suit... Learn about: Skills Communication, Customer satisfaction, Customer complaint handling skills...

  • Training
  • Beginner
  • Online
  • Delivery of study materials
  • Support service
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£55
Abertay International Training Ltd

...This qualification aims to provide you with the skills and knowledge required to successfully work in a customer service role by developing... Learn about: Personal Performance, Resolve administration problems, Understand customers...

  • Course
  • Intermediate
  • Online
  • Flexible
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£50