Online Customer Management courses

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  • Customer Management
  • Online / Distance
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SUBJECT AREA
COURSE TYPE
  • All 108
  • Course 92
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  • Further Education 4
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STARTING
  • In 30 days 69
  • In 3 months 69
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LEVEL
  • All levels 20
  • Beginner 11
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DURATION
  • Hours 9
  • Days 3
  • Weeks 12
  • 3 months 5
  • 6 months 1
  • 9 months 0
  • Year(s) 11
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 9
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1 - 20 of 107 results
Open Study College

... critical areas such as handling incoming calls and complaints and speaking with customers in an understanding manner. You will also learn how to promote your company's products and create and maintain a customer service culture. Open Study College's courses are conveniently designed for home study... Learn about: Customer Service, Putting the Customer First, Shared Values...

  • Course
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£369
VAT inc.
Global Management Academy
First Line Certificates

... hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs a fraction of conventional learning). 3... Learn about: Quality Training, Customer Service, Service Management...

  • Course
  • Online
  • 6 Months
  • Flexible
  • Delivery of study materials
  • Support service
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£225
VAT exempt
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
1 opinion
Oxbridge Home Learning

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Customer Service, Quality Training, Quality Evaluation...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Ed-next

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: Customer Relationship Management, Customer relationship, Customer Service...

  • Course
  • Online
  • Flexible
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£21
+ VAT

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...

  • Course
  • Online
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Free
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Global Edulink
Diploma in Customer Service – Online - Online
9 opinions
Global Edulink
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Team Building, Stress Management, Customer Service Skills...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£449 £45
+ VAT
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Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
1 opinion
Brentwood Open Learning College

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Difficult People, Communication Training, Customer Care...

  • Course
  • Intermediate
  • Online
  • 48 Weeks
  • Flexible
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Special Emagister price

£395 £89
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Oplex careers
Customer Service Course - Level 3 - Accredited - Online
3 opinions
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£300 £19

... to demonstrate how service businesses and service organisations around the world achieve excellence in their customer relationships. This course will be of great interest to all professionals working in service businesses and service management and who would like to learn more about creating business services... Learn about: Customer relationship, Customer Relationship Management, IT Management...

  • Course
  • Online
  • Flexible
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Free
Rapid Skillz

... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Quality Training, Sales Training, Customer Care...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
Oxbridge Home Learning

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Customer Service Skills, Communication Skills, Telephone answering...

  • Vocational qualification
  • Online
  • 6 Months
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£295
Global Management Academy

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer Expectations, Customer Service Management, Customer satisfaction...

  • Short course
  • Beginner
  • Online
  • Flexible
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£59
VAT inc.
OfCourse

... you turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal... Learn about: Customer Service...

  • Course
  • Online
  • Flexible
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Special Emagister price

£49 £24
Ed-next
Business Management

...Being able to understand a customer’s needs and being able to fulfill those needs effectively is a strategic advantage for organizations. Before excellent customer service can be delivered, one must understand basic elements and terms relating to customer service as well as proper ways methods... Learn about: Negotiation Skills, Sales Strategy, Presentation Skills...

  • Course
  • Online
  • 1 Year
  • Flexible
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£611
VAT exempt
Study365
Diploma in Customer Service

... in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts... Learn about: Sales Manager, Team Training, Call Centre...

  • Course
  • Beginner
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£399 £39
+ VAT
1 Training
Diploma in Customer Service

... can develop its customer service to the highest level... Learn about: Customer Awareness, Handling Customer Complains, Team Training...

  • Course
  • Intermediate
  • Online
  • Flexible
  • Online campus
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Special Emagister price

£130 £19
+ VAT
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Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
1 opinion
Brentwood Open Learning College

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Customer satisfaction, Customer Service, Customer Manager Course...

  • Course
  • Intermediate
  • Online
  • Flexible
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Special Emagister price

£560 £99
VAT inc.
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Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
1 opinion
Oplex careers
Special Offer - CPD Accredited - NUS Eligible

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Care, Customer satisfaction...

  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
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Special Emagister price

£150 £19
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Global Edulink
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Handling Customer Complains, Customer Service Skills, Telephone techniques...

  • Course
  • Intermediate
  • Online
  • 365 Days
  • Flexible
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Special Emagister price

£295 £30
+ VAT
Rapid Skillz

...This course helps to Make Sales Happen! We need to Learn the simple Psychology of a Customer & master the Art of Customer Relationships. Win Customers Hearts and their Sales orders... Learn about: Customer Service, Customer Service Skills, Sales Training...

  • Short course
  • Beginner
  • Online
  • 3 Months
  • Flexible
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Price on request
New Skills Academy
Only £19 for Emagister users - NUS Card Eligible

.... The online Customer Service Diploma will guide you through all aspects of customer service from serving them face-to-face through to telephone and internet customer service. The course takes about 7 hours to complete and will give you an end of course diploma qualification that your employer can verify... Learn about: Customer relationship, Problem Solving, Confidence Training...

  • Course
  • Beginner
  • Online
  • Online campus
  • Support service
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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Special Emagister price

£299 £19

...Understand customer service to improve service delivery. West Lothian College is an award winning provider of further education based in Livingston, West Lothian. The College offers the widest range of academic and vocational qualifications in the area, offering a diverse curriculum... Learn about: Customer Service...

  • Course
  • Online
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Price on request

... of communication; formulate steps to work effectively on a team; explain the concepts of time management and healthy work habits; strategize how to conduct customer... Learn about: Favorable Impressions, Work Environment, Customer Service...

  • Course
  • Online
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Free