228

Online Customer Management courses

Sort by
YOUR CURRENT SELECTION
  • Customer Management
  • Online / Distance
WHERE TO STUDY
Country
METHODOLOGY
  • All 924
  • Online/Distance 228
  • Classroom-based 521
  • Blended 14
  • Inhouse 161
COURSE TYPE
  • All 229
  • Course 188
  • Short course 16
  • Training 14
  • Further Education 9
  • Higher Education 1
LEVEL
  • All levels 63
  • Beginner 38
  • Intermediate 23
  • Advanced 2
PRICE
  • £3,000
  • £2,000
  • £1,000
  • £500
  • £200
  • £100 or less
SUBJECT AREA
  • Sales and Marketing 1669
  • Marketing 1063
  • Internet Marketing 351
  • Customer Management 228
  • Marketing Operations 164
  • Other Marketing 148
  • Strategic Marketing 132
  • Market Analysis 40
STARTING
  • In 30 days 114
  • In 3 months 114
  • In 6 months 114
  • In 9 months 114
  • In 1 year 114
  • In over a year 112
DURATION
  • Hours 34
  • Days 5
  • Weeks 15
  • 3 months 12
  • 6 months 2
  • 9 months 0
  • Year(s) 22
CHARACTERISTICS
  • Intensive 6
  • Practical course / Workshop 10
  • Seminar 1
Save 34%
  • Course
  • Online
  • Different dates available
  • 6 Months
  • Delivery of study materials
  • Support service
5 critical courses for Customer Service Managers

...Comprising 5 Level 3 courses and 100 hours of online learning, this program is the best foundation for a career in service management. 6 REASONS TO ENROL IN THIS PROGRAM NOW! 1. You get a Management Certificate which is recognized worldwide. 2. You get real value for money (E-learning costs... Learn about: Customer Relationship Management, Team Training, Customer Care...


£300 £199
VAT exempt
Add to comparator
Save 94%
Oplex careers
Customer Service Course - Level 3 - Accredited - Online
4.2 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Online campus
  • Support service
Express online course

The best for your clients!

... this course to your CV, this course will help you better prepare to deliver effective customer service... Learn about: Customer Service...

d h m s
Special Emagister price

£300 £19
Add to comparator
Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service, Customer Service Skills...

d h m s

£163 £10
Add to comparator
EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
5.0 1 opinion
Open Study College
  • A Level
  • Online
  • Different dates available

...Gain an insight into customer service, from home!All course materials will be delivered to you by post or email, so it couldn't be easier. Our experienced and friendly tutors will help you every step of the way.You can work at your own time and pace. Completed coursework can be delivered by... Learn about: Environment right, Value for Money, Getting feedback...


Price on request
Add to comparator
  • Course
  • Online
  • Different dates available
Express online course

Discover the importance of Customer Relationship Management

...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: IT Management, Customer Service, Customer relationship...

d h m s

£21
+ VAT
Add to comparator
Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customers care, Customer Manager, Customer Management...

Special Emagister price

£360 £34
Add to comparator
Save 81%
  • Course
  • Online
Express online course

Learn what your customer wants!

... or wants their employees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time. Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction... Learn about: Body Language, Customer Relationship Management, Customer relationship...

d h m s

£99 £19
Add to comparator
Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Customer Relationship Management, Customer Care, Customer Retention...

Special Emagister price

£360 £49
Add to comparator
  • Course
  • Online
  • Intermediate
  • Different dates available
  • Support service
  • Virtual classes

...In this course, you will examine a framework that will enable you to build a strong one-to-one relationship with new as well as existing customers... Learn about: Customer Needs, Customer Service, Customer satisfaction...


£88
Add to comparator
Save 87%
Oplex careers
Retail Customer Service Course - Level 3 - Accredited - Online
4.5 1 opinion
Oplex careers
  • Short course
  • Online
  • 12 Months
  • Support service
  • Online campus
Express online course

Improve your customer service skills!

...The online Retail Customer Service Course will provide insight into retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples... Learn about: Customer Service, Customer Service Skills, Communication Skills...

d h m s
Special Emagister price

£150 £19
Add to comparator
Oxbridge Home Learning
Customer Service Excellence Level 3 - Online course
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...Customer Service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an experience that meets customer expectations. It produces satisfied customers. Excellent customer service is exceeding the customer's expectation... Learn about: Skills and Training, Quality Techniques, Quality Training...


£295
Add to comparator
EMAGISTER CUM LAUDE
Save 90%
Global Edulink
Diploma in Customer Service – Online - Online
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Diploma in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance etc. Customer service impacts on all occupational sectors and this qualification could lead to a wide range of jobs in customer service, including: Contract Centre Supervisor Customer Service Team Leader Customer Relations... Learn about: Stress Management, Communication Skills, Team Building...

Special Emagister price

£449 £45
+ VAT
Add to comparator
Save 77%
Brentwood Open Learning College
Certificate in Customer Service (Level 3) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 48 Weeks

... for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills... Learn about: Customer Manager Course, Certificate in Customer Service (Level 3), Communication Training...

Special Emagister price

£395 £89
Add to comparator
Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Improve your customer service skills!

... customer services and learn to identify your customer’s needs through this. Also, learn how to deal with difficult customers and also connect with your customers online. In this course, you will learn all the necessary customer service skills and knowledge you require to excel in your ability in the field... Learn about: Customer Service, Customer Service Skills...

d h m s

£299 £17
Add to comparator
  • Short course
  • Online
  • Beginner
  • Different dates available

...This course is designed to help first-line managers develop their skills and knowledge in the management of service delivery. Whether in the commercial or public sector, this course will provide you with the skills, knowledge and practice to successfully lead a frontline service... Learn about: Customer legal rights, Customer Service Management, Customer Service...


£59
VAT inc.
Add to comparator
Save 77%
  • Course
  • Online
  • Different dates available
  • 12 Months
Express online course

Improve your career!

...). Courses include: Communication Complaints Handling Conflict Resolution Customer Service Giving & Receiving Feedback Managing Conflict... Learn about: Customer Service, Giving & Receiving Feedback, Performance Management...

d h m s
Special Emagister price

£216 £49
Add to comparator
  • Course
  • Online

...This is an introductory course dedicated to show you what the Smart Customer Management © philosophy and model is all about, and how it can help... Learn about: Customer-Centered Companies, Customer Management...


Free
Add to comparator
  • Course
  • Distance Learning

... sales operation and their clients. The course is particularly relevant for people who are the key internal contacts for major customers... Learn about: Customer Service, Customer Retention, Customer Relationship Management...


Price on request
Add to comparator
  • Course
  • Distance Learning
  • Different dates available
  • 1 Year
  • Personal tutor
  • Delivery of study materials
  • Support service
Accredited Course

... strategy. Develop the ability and skills to maintain excellent customer service. Upon completion of this course, you will be able to integrate what you have learned into your organization resulting in excellent customer service... Learn about: Maintain Service Excellence, Customer Service Excellence, Customer Retention...


£250
VAT inc.
Add to comparator
Save 94%
  • Course
  • Online
  • Beginner
  • Different dates available

...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Retention, Customer Relationship Management, Customer Service Skills...

Special Emagister price

£180 £11
Add to comparator
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

... expanding your understanding of Customer Service. The convenience of the course allows you to learn at your own pace... Learn about: Communication Skills, Customer Service Skills, Telephone answering...


£295
Add to comparator
EMAGISTER CUM LAUDE
Save 90%
Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 365 Days
Certificate in Customer Service

... the delivery of customer service, resolving customer problems, managing team performance... Learn about: Telephone techniques, Telephone Courtesy, Handling Customer Complains...

Special Emagister price

£295 £30
+ VAT
Add to comparator
Save 82%
Brentwood Open Learning College
Diploma in Customer Service (Level 4) - Online course
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

... customer service skills. Customer Service Course Online, help your staff develop appropriate customer service skills. The customer service skills learnt on this Customer Service Certificate, can be effectively applied to a wide range of roles and industries and enable the course participants to manage... Learn about: Public Relations, Customer satisfaction, Customer Manager Course...

Special Emagister price

£560 £99
VAT inc.
Add to comparator