Learn how to implement, audit and improve your ISO 9001 v 2015 quality management system!
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Type
Course
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Methodology
Online
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Class hours
25h
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Duration
60 Days
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Start date
Different dates available
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Delivery of study materials
Yes
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Personal tutor
Yes
Readiness for implementation, certification, maintenance, internal audit and improvement of your quality management system (ISO 9001 v 2015) in order to increase customer satisfaction and other interested parties, improve your overall performance and find opportunities for continual improvement.
If you want to enjoy all the benefits of the course, contact with us through our website so we can provide you with the most relevant information.
Important information
Documents
- PQBD15V2015Sf25p.pdf
- PQBD35v2015Sf10p.pdf
Facilities
Location
Start date
Start date
About this course
This course will help you learn how to implement, audit and improve your ISO 9001 v 2015 quality management system
Any person involved in the implementation, improvement and internal audit of your ISO 9001 v 2015 quality management system
None
Certificate of mastery and attendance
Low price, you can train when you want, where you want, at your own rhythm of progress, games, jokes, case studies, true stories, good practices, bad practices
You receive an email with links to the courses, to the free demos, to the help how to order, details of the contact person
Reviews
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Very clear.
← | →
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Great organization and structure of content.
← | →
Course rating
Recommended
Centre rating
Elsie
Pamela
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Evaluation
- Approach
- ISO
- Planning
- Quality
- Leadership
- Quality Systems
- ISO 9001
- Audit
- Quality Process
- Quality Training
- Audit management
- ISO 14000
- Quality auditing
Teachers and trainers (1)
Milev André
Manager
Course programme
The menu of the course
- Presentation
- MCT (multiple-choice test) Beginning (10 questions)
- 1 Quality approach
- 1.1 Background
- 1.2 Scope
- 1.3 Principles and steps
- 2 Standards, definitions, books
- 2.1 Standards
- 2.2 Definitions
- 2.3 Books
- MCT QMS approach (8 questions)
- 3 Process approach
- 3.1 Process
- 3.1.1 Management process
- 3.1.2 Realization process
- 3.1.3 Support process
- 3.2 Process mapping
- 3.3 Process approach
- 3.1 Process
- MCT Process approach (6 questions)
- 4 Context of the organization
- 4.1 The organization and its context
- 4.2 Needs and expectations of interested parties
- 4.3 Scope of the QMS
- 4.4 QMS and its processes
- Case Interested parties
- Case Customer and need
- Case Priority tasks
- MCT Context of the organization (9 questions)
- 5 Leadership
- 5.1 Leadership and commitment
- 5.2 Policy
- 5.3 Roles, responsibilities and authorities
- Case New line
- MCT Leadership (7 questions)
- 6 Planning
- 6.1 Actions to address risks and opportunities
- 6.2 Quality objectives
- 6.3 Planning of changes
- MCT Planning (7 questions)
- 7 Support
- 7.1 Resources
- 7.2 Competence
- 7.3 Awareness
- 7.4 Communication
- 7.5 Documented information
- Case Communication
- MCT Support (8 questions)
- 8 Operation
- 8.1 Operational planning and control
- 8.2 Requirements for products and services
- 8.3 Design and development
- 8.4 External providers
- 8.5 Production and service provision
- 8.6 Release of products and services
- 8.7 Control of outputs
- Case Control means
- Case Process stability
- MCT Operation (8 questions)
- 9 Performance evaluation
- 9.1 Monitoring, measurement, analysis and evaluation
- 9.2 Internal audit
- 9.3 Management review
- Case Audit programme
- Case Management review
- MCT Performance evaluation (9 questions)
- 10 Improvement
- 10.1 General
- 10.2 Nonconformity and corrective action
- 10.3 Continual improvement
- Case Kaizen & problem
- Case Non-conformities
- MCT Improvement (8 questions)
- MCT End (20 questions)
The menu of the course
- Presentation
- MCT (multiple-choice test) Beginning (10 questions)
- 1 Scope
- 2 Normative references
- 3 Definitions
- 4 Principles
- 4.1 Management principles
- 4.2 Audit principles
- 4.3 QMS performance
- MCT Internal audit (6 questions)
- 5 Audit programme
- 5.1 General
- 5.2 Objectives
- 5.3 Establishing
- 5.4 Implementing
- 5.5 Monitoring
- 5.6 Reviewing and improving
- Case Audit programme
- MCT Audit programme (11 questions)
- 6a Audit preparation
- 6.1 General
- 6.2 Initiating
- 6.2.1 First contact
- 6.2.2 Situations and feasibility
- 6.3 Preparing the audit
- 6.3.1 Document review
- 6.3.2 Audit plan
- Case Audit readiness
- MCT Audit preparation (9 questions)
- 6b Performing an audit
- 6.4 Audit activities
- 6.4.1 Opening meeting
- 6.4.2 Audit evidence
- 6.4.3 Audit conclusions
- 6.5 Audit report
- 6.6 Completing the audit
- 6.7 Audit follow-up
- 6.4 Audit activities
- Case Audit report
- Case Management review
- MCT Performing an audit (8 questions)
- 7 Competence and evaluation of auditors
- 7.1 General
- 7.2 Auditor competence
- 7.3 Evaluation criteria
- 7.4 Evaluation methods
- 7.5 Auditor evaluation
- 7.6 Improving the competence
- Case Auditor question
- MCT Auditor competences (8 questions)
- MCT End (20 questions)
Additional information
Students per class: 1
Contact person: André Milev
Online training Package ISO 9001 version 2015
*Indicative price
Original amount in EUR:
272 €