Opera PMS Hotel Software - 2 Weekend Course - Accredited
-
Thank you Reception Academy for gave me an incredible open door in hospitality industry.Enormous thank you to Ramin Semsar my Saturday instructor for all what he improved in me. It was a phenomenal time with him. I completely prescribed Reception Academy to those who want to save their future
← | →
-
It has been a great experience in this 4 week course & training given by Ramin Semsar (the mentor) where I can actually feel that I am enhancing my essential abilities.I profoundly prescribe this course in Reception Academy to everybody, & thank you for your incredible showing Ramin, I will recall this experience and utilize the methods and aptitudes .
← | →
-
Studying at Reception Academy was one of the best choices that I have ever made. I would highly recommend it to all those people who wants to start a career in the Hospitality Industry.Thank you very much Reception Academy! A special thank to Daniel. This was a wonderful experience with amazing people. My experience was great and I am still riding on that. There is no better place to learn about Opera Software. Thank you very much!
← | →
Short course
In City of London
Description
-
Type
Short course
-
Level
Beginner
-
Location
City of london
-
Duration
5 Days
-
Start date
January
Are you looking to gain technical knowledge and skills required to work as a hotel receptionist in the United Kingdom and abroad? The Hotel Receptionist & Opera PMS London Course offered by Reception and published in emagister.com is the right choice.
The course is aimed at everyone looking for start their career within the hospitality industry, no experience required. It is the shorter version of the full Hotel Receptionist Course. Nevertheless, it covers the UK 5 stars hotel essential procedures and brand standards including welcoming guests, reservation procedures, booking over the phone and dealing with client complaints, among others. Candidates will also learn how to operate the most used reservation system: Opera Property Management System V5 Full Service. This is the most popular hotel software and most job applications require experience with this software. Practical training includes check-in and check-out, as well as creating bookings and cancellations with Opera.
The intensive training consists of five days. Candidates will have access to an individual computer. Upon successful completion of the course, they will gain a certificate from Reception Academy.
Facilities
Location
Start date
Start date
About this course
Upon completion all students shall be familiar with using Opera PMS to create bookings, complete check-ins, check-outs, process cancellations, carry out amendments, exchange foreign currency etc.
This provides our students with a working knowledge of Hotel procedures and prepares them to run the reservation system efficiently.
There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience.
Conversational level of English and passion for the Hospitality Industry. Those applicants who do not have a conversational level of English are advised to complete our Hospitality English Language course.
Reception Academy's students are trained in accordance with 5 star brand standards of international hotels. Through tailored courses we prepare these skilled candidates to successfully embark upon Hospitality careers. In partnership with over 800 Hotels we maintain a 95% employment success rate for our graduates. As an accredited institution of the BAC we can also offer Visa application assistance for Non-EU students, subject to eligibility.
To enrol, book online:
- Visit our website
- Choose the course you want to do
- Decide the preferred start date for your course
- Select your preferred time
- Choose your payment option (paid-in-full discounted rate or instalment rate)
- Enter your details (including payment details)
- You will receive an email confirmation of booking
- Please complete the registration process by adding a password for your account.
Reviews
-
Thank you Reception Academy for gave me an incredible open door in hospitality industry.Enormous thank you to Ramin Semsar my Saturday instructor for all what he improved in me. It was a phenomenal time with him. I completely prescribed Reception Academy to those who want to save their future
← | →
-
It has been a great experience in this 4 week course & training given by Ramin Semsar (the mentor) where I can actually feel that I am enhancing my essential abilities.I profoundly prescribe this course in Reception Academy to everybody, & thank you for your incredible showing Ramin, I will recall this experience and utilize the methods and aptitudes .
← | →
-
Studying at Reception Academy was one of the best choices that I have ever made. I would highly recommend it to all those people who wants to start a career in the Hospitality Industry.Thank you very much Reception Academy! A special thank to Daniel. This was a wonderful experience with amazing people. My experience was great and I am still riding on that. There is no better place to learn about Opera Software. Thank you very much!
← | →
Course rating
Recommended
Centre rating
Justyna
Sonya Soares
Michela Porcu
Louise O'Driscoll
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Accredited
- Receptionist
- Decision Making
- Telephone Skills
- Conflict Resolution
- Problem Solving
- Hotel Management
- Communication Skills
- Hotel Marketing
- Hotel reception
- Opera
- Hotel Experience
- Reception
- Booking procedures
- Hotel terminology
- Opera options
- Hotel accounts
- Hotel Receptionist
- Opera PMS
Teachers and trainers (1)
TBC TBC
Trainer
Course programme
- Understanding the role of a Hotel Receptionist
- Checking Availability & Quoting Rates
- Analysing Occupancy via the Rate Grid
- Introduction to Hotel Accounts
- Reservation procedures
- Billing & Payments
- Billing Instructions: POA & City Ledger (Billback)
- Booking Procedures
- Room Allocations
- Check-Ins and Check-Outs
- Booking via telephone
- Traces
- Routings
- Adjustments
- Rebates
- Fixed Charges
- Sharer
- Use of Hotel Terminology
Opera PMS Hotel Software - 2 Weekend Course - Accredited