Outlook - Advanced

Computeraid is the largest supplier independent computer training and consultancy company in South Wales, training around 20,000 people days annually. Computeraid is supplier-independent so does not sell hardware or software. As well as training thousands of staff from hundreds of smaller companies Computeraid also works with many of the largest organisations in the region. References from all sources are excellent. We offer a range of commercial training options, funded courses and subsidised consultancy. With training centres in Swansea, Cardiff, Neath and Carmarthen we are within easy reach of businesses throughout South Wales.

Company History

Computeraid was founded in 1988 and celebrated its 10th anniversary year by being awarded the Western Mail "Welsh Small Business of the Year" award. Our qualified and dedicated tutors have provided training solutions for thousands of businesses over the last twenty years.

Computeraid is an Investors in People organisation.

Course Objectives:

This course is designed to familiarise users with Advanced Features in Outlook. The course covers assigning categories to easily find, sort, and group items, tracking and grouping your messages to organise your mail. You will be able to manage contact records for quick access to addresses and create and use templates and forms for quick insertion of information. The course also covers archiving techniques and File Management within Outlook.

Course Contents

Using Categories

Creating and Using Outlook Categories. Adding Categories to Master Category List. Assigning Categories to items. Using Categories Across Components.

Managing Mail Messages

Organising Messages. Adding an AutoSignature to a Message. Tracking Messages. Using Messages for Voting Polls. Delayed Delivery of a Message. Recalling a Message. Flagging Messages for follow-up

Advanced Contacts

Creating and Using Contact Records. Scheduling a Contact. Assigning a Task to a Contact. Creating a Letter to a Contact. Managing Contacts. Importing and Exporting Contacts. Assigning Items to a Contact.

Forms and Templates

Creating Templates for Standard Messages. Customising and Using Outlook Forms. Using a Phone Message Form. Customising an Existing Form. Using a Customised Form

Archiving & Sharing Items

Archiving Outlook Items. Retrieving Items from Archive Files. Sharing Folder Access with Others. Choosing Levels of Permission. Naming a Delegate to your Outlook Folders

Course Details

This is a one-day advanced course running from 9:30 am - 4:30 pm.
Courses run at both Swansea and Cardiff locations.

Prerequisites

To gain the maximum benefit from this course an attendee should have
a basic knowledge of Windows and be able to use the mouse.

Qualification

This course covers material from the Microsoft Office Specialist Core
Outlook syllabus.