Part Time Assertiveness Skills

Assertiveness Skills

Is this course right for me?

This one-day course enables participants to improve their home and work relationships and enhance their business performance through effective assertive behaviour and communication. Assertive behaviour in the workplace offers benefits to the employee, colleagues, the organisation and the customer.

What will I be learning?

At the end of this workshop, you will:

• Know the difference between aggressive, passive and assertive behaviour;
• Understand the effect our behaviour has on others;
• Identify the benefits of behaving assertively;
• Recognise the impact of verbal and non-verbal behaviours;
• Learn assertive communication skills;
• Gain an awareness of your rights and responsibilities;
• Identify the three basic steps to behaving more assertively

How will I learn?

In classroom based group workshop.

What else might I want to know?

Lunch and refreshments are provided.

What can I do afterwards?

You may be interested in attending other Business Skills Courses such as Report Writing, Managing Staff Effectively, Team leading or Stress Management.

Apply for this course
You can apply online , by phone, post or in person.

Course Code: CT9ASS1SBN