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Part Time Microsoft Certified Desktop Support Technician (MCDST)
Vocational qualification
In Llanelli ()
Description
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Type
Vocational qualification
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Duration
2 Years
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.
About this course
Basic knowledge of Microsoft Windows and Office.
Reviews
Course programme
Microsoft
Course Content
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.
Course Features
MCDST candidates are required to pass two core exams.
Exam 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (fee charged)
Exam 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (fee charged)
Available at other campuses - please enquire.
Career Prospects and Progression
There is an increasing shortage of people able to support Microsoft software in the workplace. Career options include:- Help Desk Technician Customer Support Representative PC Support Specialist Technical Support Representative
Modules
Method of Assessment
2 assessments on supporting and trouble shooting Microsoft Windows and Office (one per year).
Course Length
2 Years - Cost include course fee plus exam fees (2 exams)
Time of Delivery
Day and Evening
Campus
Graig Campus
Bilingual Provision
This course can be studied in English only
Entry Requirements
Basic knowledge of Microsoft Windows and Office.
Full-time or Part-time
Part Time
Part Time Microsoft Certified Desktop Support Technician (MCDST)