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Part Time Microsoft Certified Desktop Support Technician (MCDST)

Vocational qualification

In Llanelli ()

Price on request

Description

  • Type

    Vocational qualification

  • Duration

    2 Years

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

About this course

Basic knowledge of Microsoft Windows and Office.

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Course programme

Awarding Body

Microsoft

Course Content

The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments that are running the Microsoft Windows operating system.

Course Features

MCDST candidates are required to pass two core exams.

Exam 70-271 Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (fee charged)

Exam 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System (fee charged)

Available at other campuses - please enquire.
Career Prospects and Progression

There is an increasing shortage of people able to support Microsoft software in the workplace. Career options include:- Help Desk Technician Customer Support Representative PC Support Specialist Technical Support Representative

Modules
Method of Assessment

2 assessments on supporting and trouble shooting Microsoft Windows and Office (one per year).

Course Length

2 Years - Cost include course fee plus exam fees (2 exams)

Time of Delivery

Day and Evening

Campus

Graig Campus

Bilingual Provision

This course can be studied in English only

Entry Requirements

Basic knowledge of Microsoft Windows and Office.

Full-time or Part-time

Part Time

Part Time Microsoft Certified Desktop Support Technician (MCDST)

Price on request