Part Time NVQ 2 Contact Centre Operations

Hull College

NVQ

In Hull

Price on request

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Description

  • Type

    NVQ

  • Location

    Hull

  • Duration

    6 Weeks

This is a qualification that is ideal for people working within a contact centre environment such as Telesales, Telemarketing, Customer Contact Centres and the Travel Industry, dealing with either or both inbound and outbound calls.

Important information

Government funding available

Facilities

Location

Start date

Hull (East Riding of Yorkshire)
Queen'S Gardens (Chesters Building)

Start date

On request

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Course programme


NVQ 2 Contact Centre Operations

Course Details

This is a qualification that is ideal for people working within a contact centre environment such as Telesales, Telemarketing, Customer Contact Centres and the Travel Industry, dealing with either or both inbound and outbound calls.

Course length:
6 months

Venue:
The NVQ is delivered within the workplace.

Start Date:
Rolling Programme

Progression:
The natural progression would be a level 3 if the candidate held a position that can affect change. Subsequently an alternative could be to enter the Contact Centre Apprenticeship.

See related categories

Part Time NVQ 2 Contact Centre Operations

Price on request

The best Sales Skills courses

See all

See all