Part Time NVQ in Customer Service Level 3

NVQ

In Huntingdon

Price on request

Description

  • Type

    NVQ

  • Location

    Huntingdon

  • Duration

    18 Months

To achieve a full certificate in Customer Service, you are required to complete 2 mandatory units and 6 optional units '" from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement

Important information

Government funding available

Facilities

Location

Start date

Huntingdon (Cambridgeshire )
See map
California Road, PE29 1BL

Start date

On request

About this course

No formal qualifications required, however, candidates should possess a reasonable grasp of numeracy, reading and writing and be in an appropriate job role to complete the NVQ.

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Course programme


Course Code :BEYF1

Level :3
Course Length :18 months
Location :Workbased

Day :Flexible
Time :Flexible
Start date :Flexible

Course fee :POA
Exam fee :N/A
Reg fee :N/A

Is this course for you
This course is designed for individuals that are already working in a relevant job. The course runs on a roll-on roll-off programme which allows individuals to join at any point during the year. The individual may have to attend knowledge sessions at Huntingdonshire Regional College with the majority of the course taking place in the work place with guidance and support from a college assessor.

What will you study
To achieve a full certificate in Customer Service, you are required to complete 2 mandatory units and 6 optional units -from the following four themes: Impression and Image Delivery Handling Problems Development and Improvement

How will you be assessed
An assessor will observe you in your work place, carrying out routine tasks and activities appropriate to your qualification. You will be requested to carry out discussions with your assessor and provide evidence of the work you do.

Enrolment Details
Interview required

Part Time NVQ in Customer Service Level 3

Price on request