PC/IT Technician

This PC/IT Technician course is aimed at anyone who wants to develop the skills needed to become a PC Technician, Help Desk Technician or PC Support specialist

Free Computer Diagnostic and Repair Utilities Software and ‘IT Skills' CD included with the Course on CD

This I.T Technician course is a must have for anyone who has a desire to become an I.T Support Technician or would simply like to enhance their knowledge of Information Technology and computers.

Start your own Business repairing PC's

The entire P.C Support Technician course comprises of four separate topics that cover almost everything from within the I.T Industry including a complete set of units that mirror the Microsoft I.T Technicians Training course, but in a simplified manner.

Also covered by this course is a complete break-down of computer hardware as well as a detailed 12 step video guide offering a step-by-step guide to building a complete computer system and it even includes a detailed guide to processor overclocking.

There is also an entire topic dedicated to building and implementing a Peer to Peer computer network.

We also have an essential collection of Technician Utilities. These utilities will prove invaluable to anyone wishing to become involved in the PC repair industry.
The first part of the PC Technician course consists of eight individual units that are detailed below:

• Unit 1: The I.T. Support Industry
• Unit 2: Health and Saftey in I.T
• Unit 3: Service and Support for P.C's
• Unit 4: Computer Network Support
• Unit 5: Service For P.C Peripherals
• Unit 6: Internet Service & Support
• Unit 7: Customer skills Within I.T
• Unit 8: Data Security Considerations

PC Video Lessons

Also included in the first part of the course is a series of 12 Full Motion Video Lessons that will guide you through every aspect of building a computer system, from start to finish. You will learn the basics of how a computer works and you will see how each major hardware component makes up the Personal Computer. This section of the course covers all major hardware components including the CPU (processor), Motherboard, Ram (memory), Video, Sound, Graphics cards, CD drives, DVD drives, Floppy drives and Hard drives etc.

Below are a few examples of the video lessons:

Installing Motherboards

You will learn how to install a motherboard, and find out exactly what all the parts of the motherboard actually do. Learn how to set-up & configure your computers BIOS. You will be informed of the danger and risk of static electricity & how to work with P.C components in a safe manner.

Installing Processors

The Processor is the heart of your computer, learn the correct way to install this vital component. Do you want to get the maximum performance from your processor? There is a detailed guide explaining the Do's & Dont's for successfully 'Over-clocking' your processor, this will speed-up your P.C and it will not cost you anything!

Installing Hard-Drives / Cd Roms / DVD Roms / CDRW

Want to upgrade your Hard Drive or add a CDRW - DVD Rom? Installing a new drive is so simple. All you have to do is connect a power cable and a ribbon cable and that's about it!!!. Worried about jumper settings? Don't be, this guide will walk you through every step of the way from installation to configuration of your new drive.

Installing the right type of Memory

Memory is an essential part of your P.C and is the best thing you can upgrade if you want to increase your computers performance. But do you know which type of memory you need for your P.C? This guide will explain the differences between each and also show you how to install it.

Part 2: Computer Networks

Also included in Part 2 of the Technician course is a complete guide to Overclocking.
Overclocking is the "Art" of running your CPU faster than the speed is was sold to you at. As processor manufacturing becomes more advanced, the CPU's that are sold to you are deliberately restricted to stop them running at a higher speed! Find out how easy it is to 'Unlock' and 'Overclock' your processor.

Part 2: Overclocking Guide

FREE Overclocking Calculator Included
Microsoft Windows Error Codes
Also included with Part 2 is a simple program that deciphers and translates Microsoft Windows Error Codes.
Don't you just hate it when your computer crashes and gives you an error code like this: #ff174aab443

PC Systems Recovery

Complete Boot Disc Collection
A complete suite of Boot Disk Utilities that will allow you to easily Boot-Up & Format any Windows computer.
The Advanced PC Systems Recovery Kit will allow you to easily make Boot-Up Disc's for all these Operating Systems:

Windows XP Optimiser

Your current Windows XP Operating System was probably installed to Microsoft's basic standard, this allows Windows XP to be installed on just about every computer. But now you can change the 'Standard Installation' to your own requirements. Welcome to The next generation of Windows Tweaking. Included in the various fixes and tweaks are:

Destroy & Recover Data

Have you accidentally deleted any of your data? Want to find out what data that old hard drive contained? Now you can Recover 'Deleted' Files or Completely Erase Data with this unique set of utilities:

CPU Detection

A simple utility that will provide you with a complete and detailed analysis of you CPU (processor), including:
Windows Start-Up Control Centre
This amazing utility enables you to view and manage all the programs that start automatically whenever your operating system is loading. You can:

Free Bonus - HDD Health

Wondering how long your hard drive has to live? This utility will help you make the most of your time together, so you can prepare for life without it once it's gone. From its vantage point in your system tray, HDD Health uses Self Monitoring and Reporting Technology (S.M.A.R.T.), which is built into all new hard disks to assess your hard drive's condition and send you alerts when it's time to put your hard Drive 's affairs in order. Neither these alerts nor the records the program logs for you will tax your system resources.

The second part of the PC/IT Technician Course contains all you need to know about Computer Networks and Overclocking.

• The evolution of I.T.
• E-commerce concept
• Hardware maintenance
• Network support
• Technical consultancy
• Business critical systems
• Health and safety at work act
• COSHH
• Static electricity and ESD
• Manual handling
• Working with hazardous voltages
• Display screen equipment
• The binary numbering system
• Bits & bytes
• The processor
• Performance factors
• Intel and AMD processors
• Memory (RAM)
• What is PC networking
• P.C. Networking definitions
• Network types
• Physical topologies
• Network media
• Sharing resources peer networks
• Printing devices and software processes
• Display systems
• Modem devices and speeds
• Scanning devices
• Storage devices
• Storage of computer media
• The evolution of the internet
• What is the world wide web?
• Internet service providers
• Internet browsers
• Finding information on the web
• Internet definitions
• Communication
• Time management
• Teamwork
• Questioning techniques
• Following-up problems
• Structuring questions
• Overview of computer viruses
• Examples of viruses
• Preventing infections
• Firewalls and firewall definitions
• Data protection
• Software licensing