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Homepage > Personal Development > Management Skills > Performance

People Management Skills For New Supervisors & Team Leaders - The Role, The Team And The Individual

in Hemsley Fraser (England)

Classes Course

Place:

Manchester, London,...

Price:

£899 + VAT

Duration:

2 Days

Start:

05/03/2008 other dates
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Course objectives:

Develop the key people management skills to ensure success in your supervisory role.

  • Enhance the effectiveness/performance of your team and the achievement of objectives and results.
  • Set and reach both personal and team objectives using delegation and time management skills.
  • Understand how to overcome bar...

    • Hemsley Fraser

    Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve...

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    Course details

    Type Course Duration 2 Days
    Method / place Contact course provider Classes in Manchester, London,... where
    Suitability Suitable for supervisors, team and section leaders who are new to their role or who have had no previous training in the basics of people management. Supervisors with more experience, please refer to 'Team Management and Leadership Skills for Supervisors UND Team Leaders'.
    Course objectives Develop the key people management skills to ensure success in your supervisory role.
  • Enhance the effectiveness/performance of your team and the achievement of objectives and results.
  • Set and reach both personal and team objectives using delegation and time management skills.
  • Understand how to overcome bar...
    • Price £899 + VAT
    Get direct information on how to enrol, venues and availability...

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    Course programme

    People Management Skills For New Supervisors & Team Leaders - The Role, The Team And The Individual
    Course objectives:
    Develop the key people management skills to ensure success in your supervisory role.

    • Enhance the effectiveness/performance of your team and the achievement of objectives and results.

    • Set and reach both personal and team objectives using delegation and time management skills.

    • Understand how to overcome barriers to communication.

    • Motivate, manage and lead your team and individuals to meet objectives and deliver results.

    • Help staff solve problems which lead to under-performance.

    • Handle difficult situations and people using empathy and constructive feedback.

    • Effectively supervise individuals you used to work alongside.

    • Practise the skills of assertiveness and active listening.

    • Deal more effectively and confidently with disciplinary situations or conflict.

    Course content:
    Defining Your Role and Responsibilities

    • What is required of you? - role and responsibilities

    • Meeting new challenges and changes with confidence

    • Meeting the demands of your manager and team

    • Working with your manager to achieve your goals

    • Establishing your personal leadership style
    People Management, Team Development and
    Delegation

    • Setting personal and team objectives

    • Building a positive and successful team

    • Recognising strengths and developing individuals' potential

    • The process of delegation and its benefits

    • Overcoming the barriers to effective delegation
    Motivating the Team

    • Maximising and maintaining input and motivation
      - building the desire for results

    • Providing recognition and feedback

    • Motivating to achieve maximum performance

    • Linking individual effort to team and organisational goals
    Effective Communication

    • Overcoming barriers - ensuring your communications get results

    • Assessing and listening to your team's needs

    • Communicating more assertively in team meetings

    • Ten tips for effective meetings
    Overcoming People Problems and Difficult Situations

    • Dealing with difficult people and situations - working towards positive conclusions

    • Supervising people you used to work alongside

    • Understanding the decision-making process

    • A six-step technique to problem solving
    Improving Team Performance

    • Prioritising and planning for yourself and others

    • Responding to poor performance

    • Developing effective strategies for yourself and your team
    Personal Development

    • Preparing and developing a personal action plan to support your return to the workplace

    Testimonial
    Richard Stokes, HR Advisor Office Of The Deputy Prime Minister I found this course extremely useful. I especially found the general management theory and team issues to be pertinent. I also found the Effective Communication section very valuable and extremely relevant to my role.
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    Venues and dates



    Where London, 13 Grosvenor Place
    When Start: 05/03/2008 Finish: 06/03/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 12/03/2008 Finish: 13/03/2008 See calendar
     
    Where Manchester
    When Start: 25/03/2008 Finish: 26/03/2008 See calendar
     
    Where Edinburgh
    When Start: 25/03/2008 Finish: 26/03/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 31/03/2008 Finish: 01/04/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 10/04/2008 Finish: 11/04/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 24/04/2008 Finish: 25/04/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 29/04/2008 Finish: 30/04/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 13/05/2008 Finish: 14/05/2008 See calendar
     
    Where London, 13 Grosvenor Place
    When Start: 20/05/2008 Finish: 21/05/2008 See calendar
     
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    Course provider details

    Provider description
    Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions.

    With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients.

    In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.

    We develop learning solutions which:

    * Help Airbus to build planes more efficiently at the forefront of technological innovation and the customer experience.
    * Enable Norwich Union Life to deliver higher levels of customer satisfaction.
    * Ensure that MBDA has an organisation wide learning programme, delivered with measurable effectiveness and efficiency and which directly supports its strategy as a global player in its market.
    * Creates a large scale management capability to enable Royal Bank of Scotland Group to deliver operational and customer excellence, as one of the largest banking groups in the world.
    * Distinguish West Bromwich Building Society as an award winning high performer in its sector, which has been achieved through the commitment of its people.

    Our ability to think beyond learning distinguishes our approach and capability to make breakthrough performance a reality.
    Get direct information on how to enrol, venues and availability...
     

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