Performance Management Certificate

Performance Management Certificate

Description: Once students have completed this programme, they will understand the role of performance management in creating a high performance culture. Specifically they will be able to:*Assess what they can and can't achieve with effective performance management.*Define and set SMART performance objectives and set expectations for an employee.*Give and receive constructive feedback, and approach problem solving positively.*Choose options for improving performance of those people who exceed expectations, those people who meet expectations and those who do not meet expectations.*Prepare themselves, their employees and the environment for the formal performance review.*Use the organisation's performance evaluation tools to understand the team's achievements, skills, knowledge and potential.*Manage the formal performance review and know how to raise performance issues.*Deliver recognition, and link performance and rewards.

Suitable for: This course is aimed at managers and supervisors.