Performance Management

Course Objectives:
This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in todays increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all aspects of operational performance.

Contents:
By the end of this course, each delegate will be able to:
- Establish and prioritise their business goals
- Break each goal down into tasks and activities
- Clarify the knowledge and skills required to complete each activity
- Establish which member of staff is best suited to carry out each task
- Plan a strategy for motivating their staff
- Design a simple incentive programme
- Decide ho- performance will be monitored, measured and communicated
- Prepare for, and conduct a performance revie- meeting
- Decide on an appropriate training solution for a performance shortfall
- Describe the leadership and management skills required to effectively manage performance
- Decide on a timetable of activities designed to maintain momentum

Who should attend:
Supervisors, team leaders and managers who want to improve their companies performance by training and motivating their staff to improve their own performance.

Course benefits:
- Ensure your organisations people policies can work in harmony to boost overall results
- Pinpoint areas in your organisations for the development of performance management and the measurement of it's impact
- Gain valuable ideas on ho- to improve performance and results - at both individual and organisational levels
- Practice performance management techniques - gain the benefits of shared experience and the support from other participants.

Additional information:
This course aims to cover all key aspects of performance management and provide practical guidance on ho- to take a holistic approach to improving performance and results for individuals, teams and organisations.
The course trainer will provide continuing support throughout the programme.

Certificates:
All delegates who successfully complete this course will receive a certificate of attendance.

Trainers background:
The trainer for this course has extensive experience in design and delivery of performance management training. They have been successfully delivering training to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry.