Performance Management

STL

Course

In London

£ 201-500

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Description

  • Start date

    Different dates available

Rated excellent on Trustpilot!

This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.

This course is also offered as inhouse. STL may go to your premises or you can visit our venue in London.

Facilities

Location

Start date

London
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12 Bloomsbury Square, WC1A 2LP

Start date

Different dates availableEnrolment now open
London
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2nd Floor, Cruising Association House 1 Northey Street, E14 8BT

Start date

Different dates availableEnrolment now open

About this course

At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Appraisal Process
  • Performance Management
  • Monitoring Performance
  • Tackling challenges
  • Essential skills
  • Active Listening
  • Assertive Communication
  • Objective setting
  • Negotiation
  • Influencing Skills
  • Negotiation Skills

Course programme

Role of performance management

How performance can be managed
Roles and responsibilities
Performance Improvement
Discovering what motivates performance

The Appraisal Process

Agreeing practical and meaningful objectives
Monitoring performance
Creating development opportunities
Giving and receiving clear and confidant feedback
Determining further action

Tackling challenges

Determine the causes of under-performance.
Dealing with bias
Constructive and assertive resolution of disagreements

Essential skills

Active listening
Assertive communication
Objective setting
Negotiation

Taking things forward

Action planning

Additional information

We include hot restaurant lunch in all training courses. In addition to that, our courses are never cancelled.

See related categories

Performance Management

£ 201-500

The best Performance courses

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