Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
Suitability
Anyone who needs to carry out reviews of the work and performance of others.
Course objectives
Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
Course Objectives:
Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
This course demonstrates some of the most effective methods of achieving greater levels of performance and more demanding targets from your staff.
Contents:
By the end of this course each delegate will be able to:
Conduct structured and participative appraisal interviews to develop your staff
Understand how to deal with 'problem' staff
Provide constructive and developmental feedback
Develop a framework for providing each member of staff with a training and development plan
Set effective targets/objectives
Develop your skills to enable more effective reviews
Who should attend:
Anyone who needs to carry out reviews of the work and performance of others.
Course benefits:
Examine the nature of performance appraisal and establish how to get the best from your team
Understand the need for clear, realistic objectives and key result areas
Know how to measure competences
Use a systematic approach when planning/preparing for and conducting the pre-interview meeting and one-to-ones
Develop and practice your interviewing skills
Additional information:
This course explores the crucial factor of the motivation and commitment of managers to the process. Through the inclusion of role play delegates will become involved in demonstrating interviewing scenerios which can be challenging
Certificates: All delegates who successfully complete this course will receive a certificate of attendance.
Trainers background:
The trainer for this course has extensive experience in design and delivery of performance review and appraisal training. They have been successfully delivering training to both public and private sector organisations for over ten years and previously held a number of senior management positions in industry.
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Provider description
Cosensa Learning & Development deliver a wide variety of training services to the public, private and third sectors throughout the UK and Ireland employing professional, vastly experienced trainers with formidable reputations in training and coaching. Our Northern Ireland office serves as the hub for over sixty of our Management Skills Trainers who continuously deliver our range of public and in-house courses throughout the UK and Ireland. Our primary objective is to make our public training services more accessible, affordable, enjoyable and meaningful than any other training provider. We aim to deliver a consistently high level of service and we have embraced several core policies which retain our focus on our goals and maximise the satisfaction of our customers: - · A capped number of delegates on all courses ensures everyone gets the best of attention; · Wherever possible,we select trainers with industry experience best suited to the delegates on each course; · We do our best to deliver courses as geographically close to you, or your organisation as possible; · We only select appropriate, comfortable and convenient training venues for each course; · We always act on feedback and we never stand still - we are continually looking and listening for ways to improve all aspects of our service.
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