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Homepage > Personal Development > Communication Skills > Assertiveness

Personal Development For Support Staff

in CSE-Demos Training and Development (England)

Classes Workshop

Place:

London, London,...

Price:

£490 + VAT

Duration:

1 Day

Start:

23/10/2008 other dates
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Course objectives:

Develop your interpersonal skills to realise your potential and manage your career development more confidently and efficiently.

CSE-Demos Training and Development

CSE-Demos Training and Development, is a subsidiary of Group Demos. Who is Group Demos? A training and publishing company with offices all over the world: London, Paris, Brussels, Berlin, Beijing .....

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Course details

Type Workshop Duration 1 Day
Method / place Contact course provider Classes in London, London,... where
Suitability This course is for PAs and members of support staff who wish to improve their personal effectiveness by learning and applying the techniques to develop more confident manner in all situations.
Course objectives Develop your interpersonal skills to realise your potential and manage your career development more confidently and efficiently.
Price £490 + VAT
Get direct information on how to enrol, venues and availability...

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Course programme

Personal Development For Support Staff

Overview

Develop your interpersonal skills to realise your potential and manage your career development more confidently and efficiently.

Who should attend

This course is for PAs and members of support staff who wish to improve their personal effectiveness by learning and applying the techniques to develop more confident manner in all situations.

Course objectives

By the end of this course, you will be able to:

> Conduct an effective self-appraisal: identify your strengths and weaknesses
> Be more assertive and confident in your work environment
> Communicate in a more confident and persuasive way
> Boost your contribution to your manager's and team's performance
> Increase your responsibility and influence

Course content

Identify Areas of Improvement
> Identifying your personal values and objectives
> Exploring your personal potential
> Increasing self-awareness
> Planning and realising personal achievements
> Mastering methods to deal with stress
> Managing your personal behaviour and emotions

Improve your Communication Skills
> Understand the impact of communication on others
> Identifying your personal style
> Identifying the barriers to communication
> Building confident and productive relationships

Build Productive Relationships
> Understand yourself and others
> Make positive changes in your interpersonal style
> Be aware of the image you project
> Present a positive image to your colleagues through your behaviour

Develop your Assertiveness and Self Confidence
> Understanding the benefits of assertiveness
> Defining assertive behaviour
> Putting assertiveness into practice
> Dealing with conflict and difficult situations

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Venues and dates



Where London, Boundary House, 91 Charterhouse Street
When Start: 23/10/2008 Finish: 23/10/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 24/04/2008 Finish: 24/04/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 19/06/2008 Finish: 19/06/2008 See calendar
 
Where London, Boundary House, 91 Charterhouse Street
When Start: 04/08/2008 Finish: 04/08/2008 See calendar
 
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Course provider details

Provider description
CSE-Demos Training and Development, is a subsidiary of Group Demos. Who is Group Demos? A training and publishing company with offices all over the world: London, Paris, Brussels, Berlin, Beijing ... 34 years' experience, 32,000 clients, 800,000 delegates, 1,500 trainers... The goal of Demos is to enable managers and their teams to remain competitive, as well as acquire and master new knowledge and personal skills. This enables an organisation to adapt to economic, technological and environmental changes.
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