Personal Development Planning

Pinnacle RTK Ltd offers a fresh approach to evolution of companies, their people and their customers.Most businesses invest in their future. They invest in Research & Development, new machines, better facilities, but too often the most critical resource they have and the only true differential between them and their competitors is overlooked.At Pinnacle we pride ourselves on the ability to work with our clients in identifying their real and specific training needs. We are a visible training partner that offers support throughout the implementation of the on-going training. The focus and support during this period is now widely regarded as critical in the successful outcome of any personnel development programme. All of our training is bespoke and designed and developed to achieve the best possible results for our individual clients.

> We have a unique insight through nineteen years experience in customer service, sales and people management> We work closely with you to gain an understanding of your training needs then evaluate the best method of gaining tangible results> We provide training that delegates can implement immediately, giving you a real and measurable return on your investment > A tangible approach to evaluating the success of the training and ensuring that delegates instantly take action> Expert advice and guidance pre, during and post any training activities either with a specific individual or with a team> An open, relaxed and challenging environment which will motivate them to make changes to the way they work> Training conducted by a specialist who can relate to their day to day experiences > Coaching and guidance during and post training, on the implementation of best methods for the best results

Early In 2002 I established Pinnacle. I believe my experience allows me to gain a comprehensive understanding of your specific needs. This enables me to develop bespoke training activities which produce results that not only benefit your people’s long term development, but provide action plans to give you an instant return on your investment.My courses and coaching activities are relevant to the individual whilst encompassing and promoting your company’s unique culture. I speak a language your people will understand and relate to. I pride myself on the ability to create an open and honest learning environment where people feel they can interact and speak freely. If you see training as a vital investment for the future, and you are looking for results driven activities, then my culture and enthusiasm can only enhance your company’s activities and help you retain and develop your key personnel.

Our expertise is with management, internal / external sales and customer service. We also specialises in appraisals which genuinely develop the people to develop the business. We also work as consultants with a number of organisations.