Personal Effectiveness

At the end of this Training Programme participants will be able to: Take control of their time and make improvements to their ways of working Realise how poor personal time management effects others adversely Use time planning methods Understand personal communication patterns Use body language and eye contact effectively Feel more confident and assured in communications with others Formulate written communications which are concise but effective Understand the different types and purposes of meetings and identify possible pitfalls Use time constructively in meetings and ensure individual action plans are set as a result Understand and use a problem solving process Understand and practice creative thinking techniques The programme will be very participative and involves trainer input and individual and group exercises.