Personal Effectiveness for Managers and Supervisors
Professional people may achieve greater results than an ineffective person of greater ability. Working hard is not enough, top professional people need to be effective.
Overview
A person with great knowledge/skills will achieve less than someone with lesser knowledge/skills, but who is significantly more effective. With pressure on time increasing, slack time has become almost non-existent. Rare skills require great effectiveness to have maximum impact. Work pressure has seen an increase in stress related disorders.
During this practical and thought-provoking course, participants will learn how to increase their personal effectiveness in handling priorities, time and stress.
Who Should Attend
Anyone under pressure.
Duration
1 Day
Personal Effectiveness (Managers) - Course Objectives
Participants will learn:
have the opportunity to consider their current operation and develop an action plan to help them focus on priorities
learn how to deal with the 'thieves of time' affecting them
learn how to reduce distress and deal with it when it occurs
learn how to use objective setting and action plans to increase personal effectiveness
learn how to improve memory quickly
Personal Effectiveness (Managers) - Course Outline
Setting Priorities
In-tray issues
The priority grid
Exercises
Analysis of personal time log
Personal action plan
"Thieves Of Time"
Identifying and developing action plans to deal with:
Crisis
Other departments/colleagues
Customers
Own likes/dislikes
Your 'boss'
Meetings
Inability to say 'No'
Paperwork
Travel
Stress
Distress and eustress
Pre-disposing factors
Causes and symptoms of distress
Dealing with and preventing distress
Creating a personal action plan
Setting Objectives
The key to success
Objectives and action plans
Memory
How memory works
How to improve memory
Better memory in the sales process
