Personal Effectiveness for Managers
Short course
In London
Description
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Type
Short course
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Location
London
Participants will gain an awareness of the ways in which your behaviour can affect others and enhance interpersonal techniques. It will also assist delegates to gain sufficient confidence to allow more positive personal achievement.
Facilities
Location
Start date
Start date
Reviews
Course programme
- Personal effectiveness; reflecting achievement; self-image and external perception
- Building confidence; individual needs; objective self-perception
- Communication; overcoming the barriers; questioning techniques and active listening; presenting ideas to others
- Personal development; positive projection; seizing the initiative; self-empowerment; the power of energy; beyond the stereotype; the importance of individuality; finding a personal style
- Analysing behaviour; assertive styles; prompting valid criticism; listening responses; making and refusing requests; applying an assertive style; approaches for modifying behaviour; managing conflict; developing business relationships
- Motivation needs analysis; why motivations change; meeting the needs of the individual; dynamics of motivation; motivation in practice
- The influencing process; assessing personal strengths and weaknesses; examining current work relationships; identifying strengths, weaknesses, opportunities and threats
- Increasing the readiness of others to accept proposals; resolving conflict
- Personal and group commitment; successful integration; communication and motivation skills; creating an autonomous and motivated environment
- Participants plan and discuss what they will do on return to work
Personal Effectiveness for Managers