Personal Effectiveness for Managers

Short course

In London

£ 840 + VAT

Description

  • Type

    Short course

  • Location

    London

Participants will gain an awareness of the ways in which your behaviour can affect others and enhance interpersonal techniques. It will also assist delegates to gain sufficient confidence to allow more positive personal achievement.

Facilities

Location

Start date

London
See map
3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentProfile for Success
  • Personal effectiveness; reflecting achievement; self-image and external perception
The Need for Self-Perception
  • Building confidence; individual needs; objective self-perception
Effective Interaction
  • Communication; overcoming the barriers; questioning techniques and active listening; presenting ideas to others
Personal Marketing
  • Personal development; positive projection; seizing the initiative; self-empowerment; the power of energy; beyond the stereotype; the importance of individuality; finding a personal style
Assertiveness
  • Analysing behaviour; assertive styles; prompting valid criticism; listening responses; making and refusing requests; applying an assertive style; approaches for modifying behaviour; managing conflict; developing business relationships
Motivation
  • Motivation needs analysis; why motivations change; meeting the needs of the individual; dynamics of motivation; motivation in practice
Influencing Skills
  • The influencing process; assessing personal strengths and weaknesses; examining current work relationships; identifying strengths, weaknesses, opportunities and threats
Implementing Your Strategy
  • Increasing the readiness of others to accept proposals; resolving conflict
Networking
  • Personal and group commitment; successful integration; communication and motivation skills; creating an autonomous and motivated environment
Action Plan
  • Participants plan and discuss what they will do on return to work

Personal Effectiveness for Managers

£ 840 + VAT