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Practical Influencing Skills and Strategies

in JSB Training and Development (England)

Classes Course

Price:

£895 + VAT Special offers 

Duration:

2 Days

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Course objectives:

This practical, interactive training course enables participants to improve their impact and build, maintain and control rapport and influence to achieve their desired objectives - quickly and effectively.

JSB Training and Development

JSB Training and Development is a professional, client-focused service provider, specialising in the areas of management and communication skills, employment law and human resource management, in the ...

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Inhouse / Classes
Suitability Executives, Project Leaders, Managers, Sales Professionals, Supervisors, Anyone who wants to develop presence and influence decision-making within teams, staff groups and wider business relationships.
Course objectives This practical, interactive training course enables participants to improve their impact and build, maintain and control rapport and influence to achieve their desired objectives - quickly and effectively.
Price £895 + VAT
Special offer
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Course programme

Practical Influencing Skills and Strategies
Practical Influencing Skills and Strategies

Training highlights:
  • Improve your personal influencing style

  • Develop your confidence and credibility

  • Apply powerful influencing tools and techniques with individuals and groups

  • Respond to the concerns of those you wish to influence

  • Maximise your impact in challenging situations 
     
    Practical Influencing Skills and Strategies: Day 1   
     
    09:30 Welcome, introduction and outline of objectives  
     
    10:00 Successful and ethical influencing   
     

  • Definition and characteristics of influence

  • Recognising distinct influencing styles

  • Choosing strategies for ethical influencing

  • Skills and competencies for effective influencing 
  • 11:00 Coffee 11:15 Power and influence Participants will evaluate their own power and the power of others involved in a personal situation.  
     
     

  • How are power, position and authority expressed?

  • Key principles of power and influence

  • Evaluating your power bases and planning to boost your personal power 
  • 12:00 Making a positive impression and improving your personal impact Participants will brainstorm ways of making a positive first impression, give a short presentation and receive feedback on improving personal impact.   
     


  • How to make a positive first impression

  • Using the 'confidence shield'

  • Using powerful body language and maximising personal presence

  • Rules for making an impact in meetings

  • 12:45 Lunch 
  • 13:45 Building rapport Participants will identify how they react and behave in various situations and discover what makes a colleague tick.  
     
     


  • Speaking your stakeholder's language

  • Using NLP to build rapport

  • Understanding maps of the world 
  • 15:30 Listening and asking questions Interactive group exercises will test participants' ability to ask questions and listen effectively.   
     


  • Acquiring the skills of active listening

  • Questioning and listening to check for facts and feelings

  • How to avoid adversarial thinking

  • 16:15 Maximising co-operation and commitment Participants will discuss their opinions of a scenario in a group exercise, aiming to reach a consensus.This session will be recorded on video, enabling analysis of performance and body language.   
     
    17:00 Review of day one and objective setting for day two     
     
    Practical Influencing Skills and Strategies: Day 2 09:30 Review of learning points and exercises from day one and outline of objectives for day two  
     
     09:45 Reducing conflict and reaching compromise Participants will work through various contentious scenarios with a partner who has an opposing point of view, with the aim of finding a compromise and reaching an agreement to suit both sides.  
     

    10:45 Coffee   
     
    11:00 Aiming for 'win-win'  


  • Understanding the principles of assertive communication

  • Establishing objectives and asking for what you want

  • How to work through objections, resistance and conflict 
  • 12:00 Using proven models of persuasion Participants will develop a script for SPIN - a useful formula for effective persuasion - using a current real life situation.They will practise it and be able to identify their stakeholder's map of the world and choose ways to speak their stakeholder's language.  


  • Models of persuasion and how to use them to enhance your influencing style

  • Finding a common language to persuade groups and individuals

  • Recognising how and when to close
  • 12:45 Lunch 
  • 13:45 Developing your persuasion skills Participants will work through various practical exercises to further develop their persuasion skills and techniques. 
     
    15:30 Tea   
     
    15:45 Putting the principles into practice The trainer will focus on what participants have expressed they want to obtain from the course. This session will involve a final practical exercise and discussion to ensure their real life concerns and challenges are addressed.


  • Preparing a self-development action plan for the future
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    Teachers/ trainers

    profesorado Angela Qureshi
    Head of HR

    HR strategist and an experienced management consultant, trainer and coach, having extensive experience at two blue chip consulting firms, Ernst & Young and Andersen Consulting (now Accenture) and as Head of HR at a large University in addition to her work at JSB. Angela holds an MSc in Organisationa
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    On JSB Training and Development

    Provider description
    JSB Training and Development is a professional, client-focused service provider, specialising in the areas of management and communication skills, employment law and human resource management, in the UK and internationally. Training and development is delivered via public courses and conferences and also in-company courses delivered on-site for clients.
    Advantages of studying with JSB Training and Development
    JSB's strength lies in the expertise of our specialists, our client-focused relationship management and logistical support staff. This full service capability enables us to meet specialist and immediate challenges, via our public courses and conferences or in-company option. We have rigourously recruited the most talented consultants to deliver training, development and consultancy projects. This team is further enhanced by the impressive speakers who contribute to our conferences and seminars.
    Course provider history
    JSB has 30 years’ experience in helping clients to achieve their objectives, aspirations and potential by developing the knowledge, skills and behaviours, motivation and attitudes of their people. From innovative conferences, skills and knowledge workshops and seminars through to one-to-one coaching sessions, strategy development and senior management retreats, we work with leading businesses, firms and public sector organisations. JSB Credos – a leading change consultancy – provides knowledge of business, organisational behaviour and individual psychology to help drive strategy, objectives and people to achieve Beyond Potential. In the past 10 years alone, more than 10,000 people, from support staff to business leaders, have attended our public events. Our In-company service remains an invaluable source of learning and development for over 500 organisations in the UK and internationally.
    Specialises in
    Management, Business and Communications Skills Employment Law JSBCredos delivering Organisational Intelligence through Strategy, Organisational Development and Talent Management.

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