Problem Solving Certificate
Short course
In Exeter
Description
-
Type
Short course
-
Location
Exeter
-
Duration
1 Day
Once students have completed this programme, they will understand why being able to solve problems is a core competence in today's workplace. Specifically they will be able to: Know how to use different thinking styles in order to solve problems and identify mental blocks to thinking creatively.*Get from problem to solution in a consistent and predictable way, and foster a positive approach to solving problems in team members.*Define a problem by clarifying what they will achieve, what the current situation is, and the root causes of the problem. Suitable for: Anyone who has to deal with problem solving in their job role.
Facilities
Location
Start date
Start date
Reviews
Course programme
Problem Solving Certificate
Description: Once students have completed this programme, they will understand why being able to solve problems is a core competence in today's workplace. Specifically they will be able to:*Know how to use different thinking styles in order to solve problems and identify mental blocks to thinking creatively.*Get from problem to solution in a consistent and predictable way, and foster a positive approach to solving problems in team members.*Define a problem by clarifying what they will achieve, what the current situation is, and the root causes of the problem.*Know when and how to use techniques such as Pareto and Force Field Analysis.*Know how to generate many ideas; provoke their thinking; change their perspective; make new connections - and recognise mental blocks to creative thinking.*Know how and when to use techniques such as applying a broad filter, criterion review, pros and cons, and ideas categorisation, to evaluate ideas fairly and consistently.*Identify common pitfalls in making decisions, know when and how to use decision making methods such as reaching consensus.*Create a clear implementation overview and know how best to communicate the plans to key stakeholders.
Suitable for: Anyone who has to deal with problem solving in their job role.
Problem Solving Certificate