Problem Solving Certificate

Short course

In Exeter

£ 150 + VAT

Description

  • Type

    Short course

  • Location

    Exeter

  • Duration

    1 Day

Once students have completed this programme, they will understand why being able to solve problems is a core competence in today's workplace. Specifically they will be able to: Know how to use different thinking styles in order to solve problems and identify mental blocks to thinking creatively.*Get from problem to solution in a consistent and predictable way, and foster a positive approach to solving problems in team members.*Define a problem by clarifying what they will achieve, what the current situation is, and the root causes of the problem. Suitable for: Anyone who has to deal with problem solving in their job role.

Facilities

Location

Start date

Exeter (Devon)
Ets House Emperor Way, Exeter Business Park,, EX1 3QS

Start date

On request

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Course programme

Problem Solving Certificate

Description: Once students have completed this programme, they will understand why being able to solve problems is a core competence in today's workplace. Specifically they will be able to:*Know how to use different thinking styles in order to solve problems and identify mental blocks to thinking creatively.*Get from problem to solution in a consistent and predictable way, and foster a positive approach to solving problems in team members.*Define a problem by clarifying what they will achieve, what the current situation is, and the root causes of the problem.*Know when and how to use techniques such as Pareto and Force Field Analysis.*Know how to generate many ideas; provoke their thinking; change their perspective; make new connections - and recognise mental blocks to creative thinking.*Know how and when to use techniques such as applying a broad filter, criterion review, pros and cons, and ideas categorisation, to evaluate ideas fairly and consistently.*Identify common pitfalls in making decisions, know when and how to use decision making methods such as reaching consensus.*Create a clear implementation overview and know how best to communicate the plans to key stakeholders.

Suitable for: Anyone who has to deal with problem solving in their job role.

Problem Solving Certificate

£ 150 + VAT