Problem solving

Course

Inhouse

Price on request

Description

  • Type

    Workshop

  • Methodology

    Inhouse

  • Duration

    1 Day

A highly participative and flexible one day Workshop with practical ideas, concepts and techniques which really work. This workshop is presented by an experienced and proven successful manager and is designed to provoke fresh thinking. It helps staff analyse issues and make decisions more quickly. A strong emphasis is placed on practical application and action planning for improved performance. Suitable for: Anyone who needs to make effective, successful and winning.

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Course programme

Problem solving
Features
- A systematic approach to problem solving and decision making
- Gaining the necessary information and avoiding the "information traps"
- Recognising and avoiding common faults in problem solving and decision making
- The key tools and techniques, including
- brainstorming
- selection by post-it
- cause and effect diagrams
- Deciding when to use a group and identifying the benefits to be gained
- Using creative problem solving methods for more powerful solutions
- Practice and review of the practical application in the workplace
- Individual action planning for improved results
Format
A flexible approach is adopted to enable participants to review the range of tools and techniques and then to focus on the most practical for the needs of their own workplace.
A combination of tutorial presentation of ideas, group work and plenary review. Use of relevant exercises and case studies.
Benefits Faster and more relevant solutions to every day problems in the working environment. Delegates will know when to problem solve alone or in groups. The right tools identified for any particular situation.
The will imparted to use the skills learned.

Problem solving

Price on request