Process Mapping and Improvement - UK Only

IQMS
In Sunderland

£1,695
+ VAT
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Important information

Typology Short course
Level Advanced
Location Sunderland
Class hours 8h
Duration 1 Day
Start Different dates available
  • Short course
  • Advanced
  • Sunderland
  • 8h
  • Duration:
    1 Day
  • Start:
    Different dates available
Description

To enable those attending to understand and apply a range of process improvement techniques, and understand the benefits of each in a variety of organisational situations.
Suitable for: Quality managers, business improvement leaders, change agents, champions, in fact anyone with an interest in improving organisational performance in a very practical way. Those with the responsibility for implementing and managing an ISO 9000 based quality management system, for which the 'process approach' is a fundamental principle.

Important information

Price for Emagister users: This course is only available on an In-house basis

Venues

Where and when

Starts Location
Different dates available
Sunderland
Business & Innovation Centre, Wearfield, SR5 2TA, Tyne and Wear, England
Starts Different dates available
Location
Sunderland
Business & Innovation Centre, Wearfield, SR5 2TA, Tyne and Wear, England

Frequent Asked Questions

· What are the objectives of this course?

To enable those attending to understand and apply a range of process improvement techniques, and understand the benefits of each in a variety of organisational situations.

· Who is it intended for?

This course is suitable for quality managers, business improvement leaders, change agents, champions, in fact anyone with an interest in improving organisational performance in a very practical way. Other people who have also found this course useful have been those with the responsibility for implementing and managing an ISO 9000 based quality management system, for which the “process approach” is a fundamental principle.

· Qualification

Delegates successfully completing the course will be awarded an SAI Global certificate.

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What you'll learn on the course

IT Management
IT Management
Management
As well as OHSAS 18000 series standards
Quality
Quality Training
Business Improvement
Process mapping
Quality management
Benefits
Performance
ISO 9000
ISO
An understanding of QMS management principals & concepts
As well as OHSAS 18000 series standards

Teachers and trainers (1)

Doug Hall
Doug Hall
Senior Tutor

Course programme

Introduction
Effective process design and management sits at the heart of every effective quality management system, but such efficiency rarely occurs by accident or good fortune. This course introduces delegates to a variety of the simplest, most effective and widely used tools and techniques for process analysis and improvement.

Course Content

  • Process mapping (flowcharting) tools and techniques
  • Process measurement
  • Customer focused processes
  • Streamlining processes
  • Cost and Cycle Time Analysis

What Are The Benefits?
The course is designed to develop delegates’ wider understanding of process design and management, including interface and cultural issues. In particular it will help delegates get to grips with critical issues such as customer satisfaction, continual improvement and their relationship to process management. The main benefit of the course is that delegates will leave with a practical understanding of some very simple tools and techniques that they can start using immediately to enhance the performance of their organisation.

Style Of Delivery And Course Leaders
Our course leaders are business improvement professionals. They have extensive hands-on experience of leading change in a wide range of sectors including manufacturing, finance, pharmaceuticals, local and national government. They have all, at one time or another, applied the full range of the most successful business improvement models and techniques around at the moment, including ISO 9000, the EFQM Model, Investors in People, Total Quality Management and Six Sigma.

Time: 09:00 - 17:00


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