Process Mapping
Short course
Inhouse
Description
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Type
Short course
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Methodology
Inhouse
The course looks at the importance of process mapping, establishment of process framework/critical success factors, assessment of the impact of a process change and development of an action plan for application of process improvement.
Reviews
Course programme
Process Mapping
The course looks at the importance of process mapping, establishment of process framework/critical success factors, assessment of the impact of a process change and development of an action plan for application of process improvement.
Objectives:
To provide attendees with:
An awareness of the requirements for process mapping in applicable management standards.
An understanding of process mapping and analysis techniques.
An understanding of the need to identify and apply balanced process measures and how process measures (e.g. KPI's) should be used.
Process Mapping