Prof Receptionist

Receptionist Diploma

Designed for: Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.

Course Content

Core Subjects

• Computer Keyboard Skills – Learn how to touch type accurately, using the correct keyboard technique.
• Business Document Production – Develop skills and understanding of routine and complex business documents.
• Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.
• Microsoft Word – Learn word processing skills to a good business standard.
• Microsoft Outlook – Learn how to share, manage and schedule information electronically.
• Professional Receptionist – Seminar.

Recommended Electives – choose ONE:

• Keyboard Speed Development
• Microsoft Excel
• Audio Transcription
• Health and Safety Essentials
• Go-Make a Difference!
• Telephone Techniques - Seminar

The above are recommended electives for this Diploma. Alternative subjects may be chosen. Please discuss the options with your Course Advisor.