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Professional Telephone Handling Skills in Warrington

Firstclass IT Limited

Classes - Training

Place

Warrington (Cheshire)

Duration

1 Day

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consult dates and times

Course objectives

To project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations

Price

On request

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Professional Telephone Handling Skills

Firstclass IT Limited

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Professional Telephone Handling Skills in Warrington summary

Type Training Duration 1 Day

Method / place Contact course provider Classes in Warrington where

Course objectives To project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations

Price

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Telephone Skills courses (from other course providers)

Course Inhouse Customer Satisfaction Measurement - Inhouse

NQA Training | £325

Course Course Telephone Techniques

GB Training (UK) Ltd | £145

Course Course Telephone Skills

Alpha Training | Price: On request

Course Distance Learning Course Customer Service on The Telephone - Distance Learning

Stonebridge Associated Colleges | £70

Course Inhouse Effective Telephone Techniques - Inhouse

The Training Experts Ltd | Price: On request (Government funding)

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Professional Telephone Handling Skills in Warrington details

Professional Telephone Handling Skills

The telephone is still one of the most important tools of business. Frequently, it is also the first contact that people have with your organisation. Therefore it is important to create the right impression and handle calls professionally and effectively. The course will enable delegates to project a professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations.

see the full course programme