Professional telephone receptionist course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Receptionist
- Time management
- Communication Training
Course programme
Course Curriculum
Professional Telephone Receptionist Course
Module One- Getting Started
01:00:00
Module Two- Core Skills Required
02:00:00
Module Three- Self-Management (I)
02:00:00
Module Four- Self-Management (II)
02:00:00
Module Five- Time Management (I)
02:00:00
Module Six- Time Management (II)
02:00:00
Module Seven Organizing and Planning (I)
02:00:00
Module Eight Organizing and Planning (II)
02:00:00
Module Nine Communication (I)
02:00:00
Module Ten Communication (II)
02:00:00
Module Eleven Additional Challenges
02:00:00
Module Twelve Wrapping Up
01:00:00
Activities
Professional Telephone Receptionist Course- Activities
00:00:00
Mock Exam
Mock Exam- Professional Telephone Receptionist Course
00:20:00
Final Exam
Final Exam- Professional Telephone Receptionist Course
00:20:00
Professional telephone receptionist course