Professional telephone receptionist course

Course

Online

Save 94%
£ 10 VAT inc.

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Communication is an important skill in any types of industry. You need to communicate well in your everyday life, regardless of what career you are in. Through this well-crafted course, you will learn how to be an effective communicator on the telephone. You will learn the necessary skills, attenuates of effectively communicating with clients and/ team on the telephone. In this course, you will also learn about self and time management and explore different forms of communication. You will also know how to resolve challenges of teleworkers. And whether you work outside the office or a front desk worker, you will be a communication expert through this course.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Fill in your details to get a reply

We will only publish your name and question

Reviews

This centre's achievements

2020

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Receptionist
  • Time management
  • Communication Training

Course programme

Course Curriculum

Professional Telephone Receptionist Course

Module One- Getting Started

01:00:00

Module Two- Core Skills Required

02:00:00

Module Three- Self-Management (I)

02:00:00

Module Four- Self-Management (II)

02:00:00

Module Five- Time Management (I)

02:00:00

Module Six- Time Management (II)

02:00:00

Module Seven Organizing and Planning (I)

02:00:00

Module Eight Organizing and Planning (II)

02:00:00

Module Nine Communication (I)

02:00:00

Module Ten Communication (II)

02:00:00

Module Eleven Additional Challenges

02:00:00

Module Twelve Wrapping Up

01:00:00

Activities

Professional Telephone Receptionist Course- Activities

00:00:00

Mock Exam

Mock Exam- Professional Telephone Receptionist Course

00:20:00

Final Exam

Final Exam- Professional Telephone Receptionist Course

00:20:00

Professional telephone receptionist course

£ 10 VAT inc.