Project Management

Residential Option

A residential option is usually available for courses held in Bournemouth. Please contact us if you would like further information.

Successful Project Ingredients

• The various views of success
• Why projects fail
• Factors critical to success
• The Project Balance

Project Management Competencies

• The nine management competencies
• • Integration
  • Scope
  • Time
  • Cost
  • Quality
  • Human Resource
  • Communications
  • Risk
  • Procurement Management

Project Organisation and Stakeholders

• Project Stakeholders - Who are they?
• Project Steering Committee
• Project Sponsor
• Customer Manager
• Project Manager
• Project Team
• Roles and Responsibilities

Project Initiation

• TOR
• Stakeholders and Success Criteria
• Project Support Office
• Project Finance/Budget
• Change Control
• Project File/Log
• Quality Management
• Risk/Issues Management
• Legal/Security
• Methodology/Tools
• Organisational Structure
• Team Briefing

Quality Management Techniques

• What is Quality?
• The Quality Plan
• Quality Assurance reviews
• Quality Control Reviews
• Metrics
• Quality Spheres

Risk and Issue Management

• Definitions
• The Nature of Risk
• The four stages of Risk Management
• • Identification
  • Quantification
  • Response Development
  • Response Control
• Issue Management

Project Communications Planning

• Outputs of Communication Management Plan
• The Communications Cycle
• The Who/Why/What/When of Communication
• The Role of Communications during Change

Project Planning Methods

• Initiating the Planning Process
• Base Content
• Estimating
• Resource Levelling
• Rolling Wave Plan
• Outputs from Planning
• Precedence Diagrams and Critical Path Analysis
• Using the Network and Critical Path to manage the project

Project Control

• The Control System
• Monitoring Project Progress
• Project Status Evaluation
• Phase-end Reviews
• Performance Reporting
• Exception Planning
• Identifying appropriate action

People Management

• Motivation
• Leadership
• Delgation
• Conflict
• Discipline
• Counselling

Financial Justification and Budgeting

• Why have a Financial Case?
• Costs - Capital/Operational
• Benefits - Tangible/Intangible/Indeterminate
• Cost Benefit Analysis
• Payback Period
• Return on Investment
• Discounted Cashflows
• Net Present Value
• Internal Rate of Return
• Cost Budgeting
• Cost Control
• Updating the Cost Baseline
• Gaining Approval

Project Review and Recovery

• Why/When carry out a Project Review
• The Four Stage approach - Stop the Project, Overview, Detailed Study, Recovery Actions

Assertiveness and Negotiation

• Personal Rights and Responsibilities
• Aggressive/Passive/Assertive
• How to behave Assertively
• Overview of Negotiation
• Preparing for Negotiation - Objective Setting, Ideal/Realistic/Fallback positions
• Strengths/Weaknesses Matrix
• Negotiation Tips
• Closing/Agreement

Project Closure

• Setting up Customer Communication Channels
• Administrative Close-out
• Project Review - Successes/Lessons Learnt
• Product Review - Objectives achieved, Financials, Performance, Improvements?

Case Study

• A comprehensive case study exercise is undertaken throughout as an important and integral part of this couse. It is designed to allow delegates practical opportunities to apply and review the use of the techniques covered on the course.