Recruitment and Selection Interviewing Skills

Appointing the right people is a fundamental ingredient for the success of any organisation as well as being a significant investment. Getting the process right can lead to low turnover and high productivity, haphazard recruitment selection, on the other hand has serious implications for the success of the organisation.

This programme is highly participative with the emphasis on developing effective techniques. Reviews will be given on participants' interviewing and feedback techniques

Course Outline

• The recruitment process
• Key essential/desirable factors
• The interview plan
• Environmental issues, establishing rapport
• Questioning technique, listening skills, taking notes
• Non-verbal communication in the interview
• Making and writing assessments
• Giving feedback