Roles and Responsibilities of a Door Supervisor
Course
In Peterborough
Description
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Type
Course
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Location
Peterborough
To ensure that Door Supervisors have the knowledge and understanding of their role and responsibilities in the security industry environment.
Facilities
Location
Start date
Start date
Reviews
Course programme
Overall aim
To ensure that Door Supervisors have the knowledge and understanding of their role and responsibilities in the security industry environment.
Introduction
Aim: To introduce Door Supervisors to the Leisure and Security industries.
Objectives: By the end of this session trainees will be able to:
- Define the role of the Door Supervisor
- Identify the qualities of a Door Supervisor
- Identify the key authorities in the Leisure and Security industries
- State the relationships with the SIA, the police and local authorities
- State the main objectives of Door Supervisors
- State the requirements for Door Supervisors under the Private Security Industry Act
Behavioural standards
Aim: To discuss appropriate behaviour for Door Supervisors.
Objectives: By the end of this session trainees will be able to:
- State the reasons for having behavioural standards
- State the standards of behaviour required of Door Supervisors
- State the SIA's specific requirements in relation to licensing and enforcement
Civil and Criminal Law
Aim: To discuss civil and criminal law relevant to door supervision.
Objectives: By the end of this session trainees will be able to:
- Show an understanding of civil and criminal law
- State the requirements relating to the use of force
- State what is meant by 'reasonable' and 'necessary force'
- Identify types of assault
- List crimes against property that Door Supervisors may come across
- Identify the options available when the law is broken
Searching
Aim: To discuss search procedures.
Objectives: By the end of this session trainees will be able to:
- State the reasons for searching premises
- State how to search people and their property
- State 'conditions of entry' and the importance of obtaining permission to search
- State the difference between general, random and specific searches
- Define an 'offensive weapon'
- State the hazards of conducting a search
- State the procedures for recording articles seized during searches
- Identify the options available to Door Supervisors if they find items during searches
Arrest
Aim: To discuss arrest procedures.
Objectives: By the end of this session trainees will be able to:
- Identify offences
- State the agreed procedures for arrest
- State the limitations to a Door Supervisor's powers of arrest
- Specify why arrests should only be made as a last resort
- State the procedures following an arrest
Drugs Awareness
Aim: To discuss drugs and drug abuse.
Objectives: By the end of this session trainees will be able to:
- Identify key areas of drugs misuse legislation
- State some of the symptoms of drug abuse
- Identify the most common types of illegal drugs
- Identify signs of drug dealing
- State how to deal with customers found in possession of drugs
- State the procedure for handling seized drugs
- Identify Health and Safety issues in relation to illegal drugs
- State how to dispose of contaminated waste
Recording Incidents and Crime Scene Preservation
Aim: To discuss incident recording and crime scene preservation.
Objectives: By the end of this session trainees will be able to:
- Identify the types and reasons for records
- State the reasons for recording incidents
- Identify incidents that need recording and when to call the police
- Explain what information a record should contain
- State the rules for incident book/notebook entries
- Identify the different types of evidence
- State how forensic evidence can be obtained at a crime scene
- State the basic rules to follow to preserve evidence
Licensing Law
Aim: To discuss licensing law and the licensee's social responsibility.
Objectives: By the end of this session trainees will be able to:
- State the licensing objectives under the Licensing law
- State the law in relation to refusing entry and ejecting customers
- State police powers in relation to licensed premises
- State the different types of licences and permissions available for premises
- State the rights and duties of licensees and Door Supervisors as their representatives
- State the law in relation to young persons
- State the conduct that is considered unlawful under licensing, gaming and sexual offences legislation
Equal Opportunities
Aim: To discuss Equal Opportunities and Discrimination.
Objectives: By the end of this session trainees will be able to:
- State what is meant by equal opportunities, prejudice and stereotyping
- State the relevance for Door Supervisors of the Race Relations Act, the Sex Discrimination Act and the Disability Discrimination Act
- State how these Acts may be enforced
Health and Safety at Work
Aim: To discuss Health and Safety in the workplace.
Objectives: By the end of the session trainees will be able to:
- Statethe main areas of Health and Safety legislation
- State the purpose of 'duty of care'
- State the responsibilities of the employer, employees and self employed
- Identify typical risks, hazards and spillages
- Identify safety signs and safety signals
- State the precautions to be taken in the manual handling of heavy goods
- State the precautions to be taken against HIV, hepatitis and other infectious diseases
Emergency procedures
Aim: To learn the basic procedures for emergency situations
Objectives: By the end of this session trainees will be able to:
- Identify common human responses in an emergency
- Identify the reasons for fire certificates and occupancy figures
- State the three components of fire
- Explain the importance of knowing the venue's fire and evacuation procedures
- Identify the types of fire extinguishers, and their use
- State the procedures for a bomb threat
- State how to act in a first response situation requiring first aid
- State who to contact in first aid situations
Roles and Responsibilities of a Door Supervisor