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Sales = Success, back to basics

in AA Appointments Training (England)

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Duration:

2 Days

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Course objectives:

· Understand what is the "close of a sale" for you and your product. · Feel confident and follow steps to a successful sale. · Enhance ability to put the customer at ease by questioning and listening. · Have the ability to treat everyone as an individual. · Highlight the right benefits to the individual customer. · Recognise buying signals. · Overcome objections. · Effectively close the sale.

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Course details

Type Course Duration 2 Days
Method / place Contact course provider Inhouse / Classes
Suitability New sales people who need guidance in selling and sales skills. People who need a general refresher in sales.
Course objectives · Understand what is the "close of a sale" for you and your product. · Feel confident and follow steps to a successful sale. · Enhance ability to put the customer at ease by questioning and listening. · Have the ability to treat everyone as an individual. · Highlight the right benefits to the individual customer. · Recognise buying signals. · Overcome objections. · Effectively close the sale.
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Course programme

Sales = Success, back to basics
Sales = Success, back to basics

Overview
This course introduces the core elements of selling successfully by developing techniques that work. Exercises with relevant scenarios and group presentations are included to build an interactive learning session. Participants will be expected to join in with all activities and play an active part in presentations.
Objectives
· Understand what is the "close of a sale" for you and your product.
· Feel confident and follow steps to a successful sale.
· Enhance ability to put the customer at ease by questioning and listening.
· Have the ability to treat everyone as an individual.
· Highlight the right benefits to the individual customer.
· Recognise buying signals.
· Overcome objections.
· Effectively close the sale.
Content
What are sales
Explore the product and services and why and how we sell.
How we sell
Use emotion and rational terms to entice our customer to buy
following steps to successful selling.
Creating the right impression
The use of language (verbal and non verbal), listening and questioning.
Recognising buying signals
Go past the ability to listen - but to understand.
Adapting your style
Link company practice and expectations to you and your customer.
Remain in control of the situation.
Dealing with objection
Get to the "real" reason for objections.
Gain further success through confidence.
Closing the sale
View different closes.
Establish customer satisfaction, and retention.
Duration:  2 day  
(can be broken down to 4 x ½ day delivery or 1 day as an introduction)
Suggested maximum number of participants: 12
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On AA Appointments Training

Provider description
Business to Business
Maximising Performance

AA Appointments Training believes that our knowledge and attention to detail allow us to take each of our programmes and deliver them as "your business". Our effective In Company courses have been designed by CTD Solutions using a high level of experience, expertise and specific industry knowlege to bring you results through training and development.

We provide cost-effective solutions that support and target your needs. By incorporating your organisational values and branding, we deliver each training solution with energy, innovation and motivation ensuring that we deliver results in line with your expectations and objectives. Most importantly we believe that evaluation is paramount to ensuring you get return on your investment, and AA Appointments Training works with you to maximise on that return.

Energy

As we enjoy what we do so much, a huge
amount of time goes into developing the courses.
The sessions are fun and energetic allowing delegates
to take the most out of the training room and bring it into
the working environment.


Innovation

We constantly seek new ideas and
ways of delivery, giving all of our clients a fresh
and exciting approach to our training courses.
Interactive games and situations are included in
the training sessions, allowing the participant to
enjoy the training and get the most from each subject.


Motivation

Being a success orientated company ourselves
and passionate about what we do, we can easily
motivate others. Incorporating our Energy and Innovation,
participants not only feel highly motivated themselves,
but also have the ability to motivate others in the workplace.




Our approach allows us to work with you at all levels of the learning and development cycle. Whether your business requires a one off course to cover a particular skill / area or a complete bespoke solution, AA Appointments Training has the expertise to deliver.

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