Sales and Negotiation Skills
Short course
In London
Description
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Type
Short course
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Level
Intermediate
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Location
London
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Duration
1 Day
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Start date
October
Do you have a entrepreneur's mind? Would you like to develop your sales and negociation skills?
Using real life case studies, you'll explore how to negotiate correctly with difficult people and in challenging situations, as well as gaining important training in empathy and assertiveness as part of the negotiating process.
Facilities
Location
Start date
Start date
About this course
By the end of the session, you'll be able to:
Use interpersonal skills to influence others in both informal and formal situations to achieve identified objectives
Act assertively to achieve objectives
Reduce resistance and minimise conflict
Know when and how to accept the opinions, values and the will of others
Work to achieve a win win situation.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Negotiation Skills
- IT
- Sales
- Assertiveness Training
- Social Skills
- Skills and Training
- Sales Training
- Behaviour
- Authority
- Tactics
- Non verbal communication
- Negotiation strategy
- Assertiveness
- Power
Course programme
- Techniques for influencing others, including non verbal communication and social skills
- Assertiveness
- Levels of power and authority, and the impact on negotiation
- Negotiation strategy, tactics and behaviour
- Conflict and its resolution
- The importance of achieving 'win win' and its effects on long term relationships
- The importance of defining objectives, and deciding whether negotiation is the appropriate measure to take
- Ways to identify acceptable outcomes, from the ideal to least acceptable, and their consequences.
- This course is part of the Institute for Work Based Learning (IWBL) Management Series. Other workshops include:
- Interviewing Skills
- Planning to Meet Customer Requirements
- Professional Presentation Skills
- Recruitment and Selection
- Time Management
Sales and Negotiation Skills