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Complaint Handling
West End Training
Complaint Handling A one-day course. Topics covered: Quality v Total Quality v. Acceptable Quality The Quality Mushroom and its affect on complaints Characteristics of quality organisations The costs of complaints Service standards How to handle the...
(Sales Skills Course in )
£ On request
Successful Selling
Fulcrum
Successful Selling The challenge for investors In the current market place the private equity industry is a highly competitive industry, with the highest levels of competition reserved for the best deals. In order to generate a flow of opportunities...
(Sales Skills Course in )
£ On request
Writing Dynamic Reports and Proposals
Phoenix Training
WRITING DYNAMIC REPORTS & PROPOSALS Course Objective: to write authoritative reports with real impact. The course will cover preparation including identifying the purpose, selecting relevant content and tailoring it for the intended audience. There w...
(Sales Skills Workshop in London)
£1,850 + VAT
Negotiation Skills
PSL Business Consultants Ltd
Negotiation Skills Course Negotiation is part of every day life whether we want it to be or not! From negotiating a pay rise or any type of purchase we can see the difference in styles people adopt when using hard, soft or under-hand negotiation tact...
(Sales Management Course in Shropshire)
£ On request
Selling Skills
Impact Partnership
and versatile needs-based training programme, which will take delegates through the key stages of a successful sales call. The Impact training programme develops highly skilled sales technique through a series of realistic sales exercises and activities...
(Sales Skills Course in West Midlands)
Course
- in Kingswinford
- Inhouse
- 1 Day
£295 + VAT
Sell by Telephone
Salessense
. This course provides a step by step programme for increasing telephone sales success. Whether your task is to sell... an opportunity to practise. Who should attend Sales people who need to make their own appointments; Internal sales people...
(Sales Skills Course in Berkshire)
£670 + VAT
Effective Selling Skills
Partners in Business
Effective SELLING SKILLS - face to face and telephone Introduction Every business needs to increase its customer base and sales turnover and one way is through effective selling skills. Whether the prospective customers are face to face or being...
(Sales Skills Course in )
£154 + VAT
Handling Objections
Maguire Training
up of a mixture of discussion, trainer demonstration and role plays. The day will address objections as part of the sales process...
(Sales Skills Workshop in )
£ On request
Customer Care - Developing a Care Culture
Cosensa Learning & Development Ltd
management training role responsible for the delivery of sales and customer care training throughout the UK offices of a well known...
(Other Sales Course in Aberdeenshire)
£ On request
Negotiation Skill Training
ProSkill
will learn: the underlying principles and how to recognise when the sales process has moved towards negotiation how key...
(Sales Skills Course in )
£ On request
Mastering Negotiation
Salessense
into a collaborating friend. · In the classroom sessions, we present proven, best practice business-to-business sales methods and techniques... for sales, customer relationships, or contract agreements · People who negotiate supplier terms and conditions Course Objectives...
(Sales Management Course in Berkshire)
£670 + VAT
Team building / Total Customer Focus
Advanced Training
Team building / total customer focus Features The Customer Focus · providing customer care · what we mean by 'customer care' and the golden rules · the ten commandments of 'customer care' · customer expectations - how to exceed them. Processes and th...
(Sales Skills Workshop in )
£ On request
Contract negotiation
The In-House Training Company
Successful contract negotiation Overview A highly practical two-day programme, with a strong emphasis on practical exercises, for all those involved in contract negotiation. Training objectives This course will help the participants to: Appreciate th...
(Sales Management Workshop in Hertfordshire)
Workshop
- in Harpenden
- Inhouse
- 2 Days
£ On request
Selling...The Essentials For Success
Structured Training Limited
and organisations Achieve targets through effective work patterns Set meaningful call objectives Prepare and control a sales interview... as a prospecting and sales tool Make effective use of visual aids Give demonstrations that gain the involvement of the customer Construct...
(Sales Skills Course in Warwickshire)
Course
- in Stratford-Upon-Avon
- Inhouse
- 3 Days
£1,000 + VAT
8913: Microsoft Dynamics CRM 4.0 Applications
Rezound
through a set of modules organized by functional area: sales, marketing, and service. Lessons Gaining a competitive advantage... strategy Identify the functionality and purpose of the Microsoft Dynamics CRM sales module Identify the foundation of customer...
(Sales Management Course in South Yorkshire)
Course
- in Sheffield
- Inhouse
- 3 Days
£995 + VAT
Key Account Management
Phoenix Training
Key Account Management Course Objective: to enable participants to maximise revenue from that most crucial sales area: key accounts. It examines the best way of remaining in contact, re-identifying needs and building relationships that will pay...
(Sales Management Workshop in London)
£1,850 + VAT
Customer Care - Developing a Care Culture
Cosensa Learning & Development Ltd
management training role responsible for the delivery of sales and customer care training throughout the UK offices of a well known...
(Other Sales Course in Greater Manchester)
£ On request
The Key Account Manager
Presentations for you
The Key Account Manager 2-Day This programme details the accountabilities, responsibilities, skills and knowledge of the modern Account Manager. Targeting your accounts linked with strategies to meet your business objectives. Understanding your marke...
(Sales Management Course in Surrey)
£ On request
Analysing and Reporting Customer Satisfaction Data
JPD Training
Analysing and Reporting CSM Data Why you should attend A very practical second day to Customer Satisfaction Measurement for those people who will manage and analyse the results of their own CSM survey. The aim of the day is to learn analytical techni...
(Other Sales Course in London)
£374 + VAT
Handling Customers Professionally
The Training Team
Handling Customers Professionally COURSE DESCRIPTION The value of client relationships has never been more important. This programme provides a foundation for dealing with customers at all levels and in a variety of working relationships. It is based...
(Sales Skills Course in )
£225 + VAT
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