Sales Level 2
Short course
Inhouse
Description
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Type
Short course
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Methodology
Inhouse
The main objectives of this award are to demonstrate an understanding of Sales techniques face to face or over the telephone. Suitable for: Those who are employed within the Sales and Telesales environment. Suitable for all Sales advisors within a company.
Important information
Government funding available
Reviews
Course programme
Assessment:
All candidates are assessed on the job using a range of methods including; observation, discussion, questioning and witness testimony. This will confirm the candidate´s competence to perform a range of tasks as dictated in the NVQ standards. Candidates plan a programme of further development and assessment with their Assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.
Candidates also receive one to one feedback, support and learning following every assessment visit. This feedback is also provided to the employer to use as part of the internal development process.
COURSE CONTENT:
- Manage and prioritise time for sales activities
- Demonstrate compliance with legal, regulatory and ethical requirements for sales activities
- Sell products and services face-to-face
- Sell products and services over the telephone
- Obtain and analyse sales-related information
- Manage your own personal and professional development in sales
EMPLOYER BENEFITS:
- INCREASES SALE REVENUE
- SKILLED AND QUALIFIED WORK FORCE
- MORE MOTIVATED STAFF
- IMPROVES PRODUCTIVITY
- RECOGNITION OF INVESTMENT IN STAFF
- IMPROVES CUSTOMER SERVICE
LEARNER BENEFITS:
- RECOGNISED EXTERNAL QIALIFACTION
- ABILITY TO MANAGE AND ACHIEVE SALES TARGETS
- IMPROVE PERFORMANCE
- CONFIRMS COMPETENCY IN JOB ROLE
- DEVELOPS AN UNDERSTANDING OF COMPLIANCE AND REGULATORY PROCEDURES
- IMPROVES CONFIDENCE AND THE ABILITY TO OVERCOME OBJECTIONS
- PROMOTION OPPORTUNITIES
- GAIN NECESSARY SKILLS AND KNOWLEDGE TO EXCEL IN A SALES ROLE
Sales Level 2