Sales for Non-Sales People

KSL Training

Short course

In Newbury

Price on request

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Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Location

    Newbury

  • Duration

    1 Day

By the end of this workshop, participants will be able to: Understand how customers buy and the sales process to match the buying cycle. Apply relationship building techniques to a sales discussion. Know how to listen effectively and to ask questions to uncover opportunities. Identify what triggers to look for in order to spot opportunities. Present products and services in terms of benefits. Take action to progress the sale. Suitable for: This course is ideal for experts and professionals who are moving into a role that involves selling as well as those who need to understand the sales process and underlying selling skills and behaviour.

Important information

Documents

  • Sales for Non Sales People Course

Facilities

Location

Start date

Newbury (Berkshire)
See map
Ksl Training, 4 Water Lane, Greenham,, RG19 8SS

Start date

On request

About this course

There are no pre requisite requirements for attending this course.

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Teachers and trainers (1)

Jacqueline Harris

Jacqueline Harris

Business Development Training Consultant

Jacqueline Harris, Chartered Licentiate CIPD, is a business and people development consultant, coach and trainer based in Reading, Berkshire. She initially spent sixteen years in the banking profession holding a variety of management positions with responsibilities including people, sales, service delivery and operations. Jacqueline has spent the last ten years working as a consultant, coach and trainer helping her clients, both organisations and individuals to maximise their potential and to achieve results beyond dreams.

Course programme

Title: Sales for Non-Sales People Course Duration: 1 - 2 Days Delegate No: Min: 4 Max: 10

Target Audience:

  • Experts and professionals who are moving into a role that involves selling
  • Those who need to understand the sales process and underlying skills and behaviour Course Objectives: By the end of this workshop, participants will be able to:
  • Understand how customers buy and the sales process to match the buying cycle
  • Apply relationship building techniques to a sales discussion
  • Know how to listen effectively and to ask questions to uncover opportunities
  • Identify what triggers to look for in order to spot opportunities
  • Present products and services in terms of benefits
  • Take action to progress the sale Programme

Topics:

  • Understanding the sales and buying cycle
  • Developing a sales mindset
  • First impressions and building rapport
  • Questioning and listening skills
  • Spotting opportunities and needs
  • Features and benefits
  • Progressing the sale Methods:
  • Trainer input
  • Individual and small group exercises
  • Group discussion
  • Role play practise


Sales for Non-Sales People Target Audience
This course is ideal for experts and professionals who are moving into a role that involves selling as well as those who need to understand the sales process and underlying selling skills and behaviour.


Course Objectives
This introduction to selling skills course will:

  • Understand how customers buy and the sales process to match the buying cycle
  • Apply relationship building techniques to a sales discussion
  • Teach you how to listen effectively and to ask questions to uncover opportunities
  • Identify what triggers to look for in order to spot opportunities
  • Encourage you to present products and services in terms of benefits
  • Empower you to take appropriate actions to progress and close the sale

Programme Topics

  • Understanding the sales and buying cycle
  • Developing a sales mindset
  • First impressions and building rapport
  • Questioning and listening skills
  • Spotting opportunities and needs
  • Features and benefits
  • Progressing and closing the sale

Methods

  • Trainer input
  • Individual and small group exercises
  • Group discussion
  • Role play practice sessions

Additional information

Comments: This course is run in a highly interactive manner with a range of group dicussion, exercises, activities and practical skills sessions. It can be tailored to meet your organisational needs.
Career opportunities: This course will help your transition into a job role with some sales responsibility or your first sales position.
Students per class: 12
Contact person: Kim Larkins

See related categories

Sales for Non-Sales People

Price on request

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