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Secretarial Development

in Alpha Training (England)

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Course objectives:

By the end of the course delegates will: • Be aware of the wide range of responsibilities the secretarial role can cover and have identified ways in which their own job could be enhanced • Have had an opportunity to analyse how effectively they organise their workload and what improvements can be made

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Course details

Type Course Duration 1 Day
Method / place Contact course provider Classes
Suitability This course is designed for secretaries who are interested in developing their role. It does not cover the more “traditional” skills, such as keyboard and IT skills.
Course objectives By the end of the course delegates will: • Be aware of the wide range of responsibilities the secretarial role can cover and have identified ways in which their own job could be enhanced • Have had an opportunity to analyse how effectively they organise their workload and what improvements can be made
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Course programme

Secretarial Development
Secretarial Development

Course contents

What is a secretary?
How secretarial work is changing
Identifying the skills you need
Working with others
Identifying your preferred role when working in a team
The stages a team goes through as it develops
Recognising the needs of others in the team
Reviewing the quality of current working relationships
Transactional Analysis - a technique for improving relationships with others
Managing your workload
Planning and setting goals
Prioritising
Time management techniques
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On Alpha Training

Provider description
Started in 1987, Alpha Training is a professional training company based in London.

We offer Information Technology training on desktop products from Microsoft, Adobe and others, and also on bespoke products.

We deliver Business Skills courses in the areas of Management and Leadership, Personal Effectiveness, Secretarial and Support.

And we supply Health and Safety training such as Health and Safety Awareness, Moving and Handling and First Aid at Work.

We provide trainers/facilitators for ad-hoc learning events and training days, or for rollouts of new systems or procedures.

We deliver onsite training at clients premises anywhere in the UK, and arrange offsite training at suitable locations.

Our clients include private and public sector organisations including the BBC, Central Government, the Met Police and the NHS.
Advantages of studying with Alpha Training
As well as offering pre-designed courses we can customise training solutions to meet your specific business needs. We are committed to providing the highest quality training and client service. Our team of highly experienced trainers have in-depth subject knowledge and proven training skills. Our courses are designed to help you perform to your maximum potential.
Course provider history
Alpha Training was established in January 1987 by Anne Harkness. The company started by providing professional IT training services, supported by a team of highly skilled course administrators and experienced associate IT skills trainers. We deliver instructor led training on desktop applications such as Microsoft and Adobe, on document management systems, and on bespoke software.
Specialises in
Information Technology training on desktop products from Microsoft, Adobe, web technologies , and also on bespoke software and systems. Business Skills courses in the areas of Management and Leadership, Personal Effectiveness, Secretarial and Support, HR and Training, PR and Marketing. Health and Safety training such as Health and Safety Awareness, Moving and Handling and First Aid at Work.

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Words related to the courses viewed: secretarial company secretarial

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