Secretarial Skills

ITG Learning
In Croydon

£695
+ VAT
Want to speak to an Advisor about this course?
Want to speak to an Advisor about this course?
Students that were interested in this course also looked at...
See all

Important information

  • Course
  • Croydon
  • Duration:
    2 Days
Description

Manage your time effectively and deal with conflicting needs. Return to the workplace with increased self-confidence. Build rapport and effective working relationships.
Suitable for: Suitable for administrators or secretaries who are looking to expand their skills.

Important information
Venues

Where and when

Starts Location
On request
Croydon
Itg Learning, Acorn House, 74-94 Cherry Orchard Road, CR0 6BA, Surrey, England
See map

Course programme

Secretarial Skills

A successful Secretary/Administrator needs to be good at communicating, co-ordinating and planning in order to support the team. This course helps develop those skills so that you can contribute and support your team more effectively.

Course content

  • Why time management is important
  • Understanding your responsibilities
  • Developing a persuasive style
  • Assertiveness - How to deal with colleagues and senior staff members
  • Telephone techniques - Using a professional approach
  • How to write correspondents correctly

Achievements for this centre


Students that were interested in this course also looked at...
See all