Securing Telephone Appointments Training Course

Securing Telephone Appointments

In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment making is an essential part of the salesperson's job and is something that the salesperson often puts off or dislikes doing. This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments.
Benefits

• To appreciate the need for gaining new business
   
• Understand what elements of preparation are required
   
• Be aware of a structure for the appointment call
   
• Provide ways of getting past the receptionist and through to the decision maker
   
• Value the importance of positive phraseology when making the call
   
• Be able to put together a simple script if desired
   
• Have knowledge of how to overcome objections
   
• To have practiced the techniques and received constructive critique