Security Door Supervisor Award Level 2 (Mit)
Training
In Mitcham
Description
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Type
Training
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Location
Mitcham
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Class hours
30h
Suitable for: Those wanting to gain a career in the private security industry. Must be over 18 and subject to a crb check
Facilities
Location
Start date
Start date
Reviews
Course programme
There are four Mandatory Units:
UNIT 1: Working in the Private Security Industry
- The purpose and main features of the private security industry
- Legislation that is relevant to people working in the private security industry
- Maintaining health and safety in the workplace
- Principles of fire safety
- Dealing with non-fire related workplace emergencies
- Effective communication and customer care in the private security industry
UNIT 2: Roles and Responsibilities of Door Supervisor
- Understand the behaviour appropriate for door supervisors
- Understand elements of civil and criminal law
- Understanding admissions policy and search procedures
- Understand the powers of citizens arrest and related procedures
- Understand relevant drug legislation
- Understand incident reporting and crime scene preservation
- Understanding licensing law and social responsibility
- Understand safety and security issues relevant to door supervisors
UNIT 3: Conflict Management Unit
- Communication skills and knowledge of conflict management
- Recognition, assessment and reduction of risk in conflict
- Understanding how to communicate effectively in emotive situations and de-escalate conflict
- The use of problem solving strategies
- Good practice following a situation involving conflict
UNIT 4: Physical Intervention Unit
- Understanding physical interventions legal & professional implications of their use
- Reducing the risk of harm associated with the use of physical interventions
- Non aggressive physical skills - Protecting self and others from assault
- Non pain related physical skills - Standing hold and escorting
Security Door Supervisor Award Level 2 (Mit)