Self-Confidence and Assertiveness

Short course

Inhouse

£ 159 + VAT

Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Duration

    1 Day

This course provides methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on people. Suitable for: Anyone who asks themselves the above questions or similar or feels they would benefit from improving their confidence and communicating more positively.

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Teachers and trainers (1)

Valerie Moulton

Valerie Moulton

Tutor

Course programme

Our commitment is to provide the very best in quality training programmes and service in the South West. We hope you agree that our diverse and unique programme reflects developing demands and the training needs of today's business environment. It has been designed to develop and improve the performance of directors, managers, business owners and employees by focusing on the crucial areas of Business Leaders, Communication & Personal Advancement, Finance, Information Technology, Management Development, Sales and Marketing.

In-House & Bespoke training programmes offer the ideal forum to learn new skills by targeting training to the specific needs of a group of employees. We can design content to meet your development and training requirements. Also, and very importantly, the cost per person is often less than booking the same people on an open course session if you have 8+ delegates. This is a very cost-effective way to take advantage of, and benefit from, our powerful training opportunities.

We offer, for the busy executive who is struggling to find time to do everything or want s to sharpen their professional and personal skills to achieve goals faster, an Executive Coaching service. Our team of Accredited Coaches are ready to work with individuals and teams to achieve goals faster and clarify direction in their businesses.

Communication & Personal Advancement

Good communication lies at the heart of all successful businesses. The ability of individuals to communicate effectively and operate efficiently greatly impacts upon the success of an organisation. These courses will enable individuals at all levels to enhance their skills.

Self-Confidence and Assertiveness

Course Summary

Building self-confidence and assertiveness is probably a lot easier than you think. 'Non-assertive' people (in other words 'normal people') do not generally want to transform into being excessively dominant people. When most people talk about wanting to be more assertive, what they usually really mean is:

? How do I build, boost and develop my self-confidence?

? How can I become more able to resist the pressure and dominance of excessively dominant people?

? How can I stand up to bullies (or one bully in particular)?

? How can I exert a little more control in situations that are important to me?

Your ability to effectively articulate your thoughts and ideas is critical to your success in any endeavour in and out of the workplace. This course provides methods and techniques to communicate with increased confidence and to present yourself more assertively in order for you to make a powerful, positive impression on people.

What you will learn

§ Assertiveness and its definitions

§ Benefits of assertiveness

§ The reasoning/rationale behind behaviour

§ Assertive rights and responsibilities

§ The importance of words, language and body language

§ How to recognise potential conflict and adopt skills to manage it

§ How to control your inner feelings and voice

§ Recognising different types of behaviour and their potential impact – passive, aggressive, assertive

§ Confidence and courage

§ Receiving feedback and giving constructive criticism

§ Saying "no"

§ Assertiveness techniques

§ Confidence building strategies

§ Presenting yourself in a consistently assertive manner to make a powerful and positive impact.

Who should attend?

Anyone who asks themselves the above questions or similar or feels they would benefit from improving their confidence and communicating more positively.

Workshop Timetable

9.00am Welcome and coffee

9.15am Introduction and objectives

Definitions of assertiveness

Are we onions?

Basic Instincts

Impact of words – language and body language

11.00am Break

11.15am Assertive rights & responsibilities

Efficiently and effectively recognise behaviours

Let's look inward - recognise your own behaviour

12.45pm Lunch

1.45pm Confidence building strategies

Giving and receiving feedback

Assertively agreeing and disagreeing

Asking those difficult questions

3.00pm Break

3.15pm Assertive techniques

Positive and powerful impact

Benefits of adopting assertive techniques

4.15pm Personal Action Plan

4.30pm Close

Self-Confidence and Assertiveness

£ 159 + VAT