How Do You Communicate?
- How do you want others to see you?
- The Perception Divide - why it makes positive outcomes difficult for you
- Belief Systems - the Predator/Prey model
Creating the Right Atmosphere
- Increasing sensitivity to conscious and unconscious messages
- 'What happens next' - compelling others to listen
- Mental stimulus to create engagement
Face-to-face High Impact Communications
- Eliciting and controlling emotional responses through words, sounds & physicality
- Using psychological masks to change and control responses
- Pulling the right triggers to move the communication to where you want it to go
Theory meets Practice
- What impact do you generate? - the way others see it
- Creating a 'resonance' with others to gain cooperation
- Overcoming inhibitions
Working with Others Confidently
- Feedback - responding and encouraging accurate and fair feedback
- Dealing constructively with negative or unresponsive people
- Your personal 'blue print' for change
Testimonial
Nathan Lloyd, Sales Manager Fresh RM In sales the difference between good and excellent communication can be the difference between winning the business and not. The Advanced Communication Skills course was an excellent opportunity for me to examine and improve the way I relate to my clients.
