Handling sensitive issues within the law
OverviewAn essential course for managers and leaders on how to
deal with delicate issues in the workplace, sensitively and effectively
yet in full compliance with employment law.
Personality clashes, poor
appearance, bullying, harassment, stress and even alcohol or drug abuse
are just some of the issues that managers in any organisation may have to
face in the course of their work. This workshop shows how to deal with
these private and potentially difficult situations in an appropriate and
lawful manner. The programme will spell out the key employment law issues
and will provide practical guidance on how to deal with these situations
in a constructive manner whilst protecting the interests of the
organisation and the dignity of those involved.
FormatThis highly practical one-day workshop allows plenty of time
for group discussion and will draw on current case law and pertinent case
studies to facilitate learning.
We recommend that the group be limited
to 12 participants if maximum benefit is to be had from the day.
The
expert trainerAlison is an independent HR and management
development consultant, specialising in employment law, leadership
development and organisational development. Formerly European HR Manager
for Kodak, she has also worked within the finance, retail, hospitality, IT
and manufacturing sectors. With a highly interactive and dynamic training
style, Alison is unerringly focused on the practical aspects of helping
people solve problems and achieve objectives. Her enthusiastic and
professional approach has won her many clients, including Avis, BP,
Daimler Chrysler, Deutsche Bank, Ecotec, Elite Hotels, HSBC, Homebase,
Microwarehouse, Procter & Gamble and Standard Bank.
Course
outline
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Introduction and course objectives
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The legal background
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Statutory employment rights
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Common law rights
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Unfair dismissal
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Constructive dismissal
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Wrongful dismissal
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Employment Tribunals
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Remedies and compensation
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Discrimination law
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Sex and sexual orientation discrimination
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Race and religious discrimination
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Disability discrimination
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Age discrimination
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Direct discrimination
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Indirect discrimination
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Victimisation
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Bullying and harassment
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How to prevent and handle complaints
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Practical exercise
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Handling sensitive health issues
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Personal hygiene
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Managing mental illness - including stress
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Alcohol and drugs
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HIV / AIDS
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Case studies
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Managerial issues
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What you should know about giving references
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How to deal with an employee who has been charged with a criminal
offence
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Dealing with bereavement
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Dealing with stubborn employees, personality clashes and
malingerers
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Appearance at work
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Case studies
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Managing sensitive issues
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What makes an issue sensitive?
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Skills for dealing with sensitive issues effectively
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Conclusion
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Course review / discussion
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Employment law surgery - an opportunity for you to ask our tutor
advice on any of your employment issues
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Close
